jtustian on Zillow 9 years ago
11/23/2014, 00:45 AM
My refinance experience with Matt Richter was beyond exceptional. I was referred to Matt by not one, but two of my clients ( I'm a self employed salon owner). My circumstances were both unusual and tedious. I am a self employed single female with a owner contract for 5 years on a log home with a balloon payment due at the end of 5 years, or I vacate the property. I had a great business of 15 years but 3 years into the 5 years of the remodel of the house I fell 26 feet from the roof and crushed my legs. I spent 10 months of the 4 th year in a wheelchair recovering. This is where Matt comes in, I was told that if there was a way to get the loan processed Matt was the one who could do it. With a little over 12 month left to obtain a mortgage in my name, we went to work. I cannot say enough how amazing not only Matt but the office staff was to me. This was a very scary experience for me after what I had been thru and Matt was not only professional at alll times, but he was reassuring when issues arose that needed attention. There were difficult times and periods of waiting that at times were frightening because of my circumstances. Matt returned every panicky message I left for him, even after business hours. I have the upmost respect for him. He has integrity beyond what I have ever experienced or anticipated with processing a loan. Matt took what I thought to be an almost impossible task and made it happen. My loan was processed in less than 6 weeks time, it was professionally handled, I was always kept updated, I was treated respectfully and felt very assured at all times. I could not be happier with the out come and the experience. I would definitely recommend Matt.