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Plaza Health & Rehabilitation
- Rehabilitation Center
- Charlotte, NC
About this business
Welcome to Plaza Health & Rehabilitation, where we take immense pride in the “Plaza Difference” – our commitment to not only providing expert care but also fostering a vibrant and enriching lifestyle for both our patients and residents. In the heart of our community, you’ll find a dedicated team of compassionate and professional caregivers. We are here to ensure a swift and secure journey for our recovering patients, helping them return home quickly and safely after regaining prior strength and mobility.
Location details
2616 E 5th St, Charlotte, NC, 28204, United States
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I would advise people to please research a facility such as this one or any other company that you're utilizing or sending loved ones to. My friend is currently here, and in my opinion, the staff that I've spoken to, are not at all passionate for their patients. The customer service structure is very unprofessional as well. They have made careless mistakes with medications, and they are not informative as it relates to reaching out to family for consent of very serious matters pertaining to patients, and they limit some pat... read more
My stay at Complete Care was a most pleasurable one. The staff was efficient and available. Everyone was very friendly from the "top to the bottom." And the food was good, too! I have another surgery forthcoming and you can bet I'll do my "rehabbing" at Complete Care. Mary T. Estridge Retired Educator
My mother is there and we are currently searching for a way to get her out. The lack of communication is our biggest issue. Some staff is genuinely warm and friendly but others (especially ones in higher positions) are not. The turn over rate is high. They are notoriously short staffed which makes it hard to know from one day to the next what level of care she will be receiving. The potential to be better is there but so far we see no improvements.
In my experiencing from struggling with a stroke as my head grew clearer I feel I came to the right place to get the help I needed. Between the CNA staff and the nurses I could not have asked for better treatment. Nobody's perfect but they are very close. The facility is being renovated to and I can't wait to see the finished results.
This place requires a lot of workS!!! Starting with management. They don't seem to realize why they can't keep staff there and yet they still do nothing. In the meantime, the resident's there suffer tremendously. Management needs to support their staff in every area...financially, emotionally, economically. Get out on the floor and work the floor because you might only then realize how authentic you are! Show the staff that they have your full support. Many of the administration team members are there for a paycheck only...... read more
Frequently asked questions about Plaza Health & Rehabilitation
How is Plaza Health & Rehabilitation rated?
Plaza Health & Rehabilitation has a 4.9 star rating with 18 reviews.
When is Plaza Health & Rehabilitation open?
Plaza Health & Rehabilitation is open now. It is open 24/7.