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Plaza Health & Rehabilitation

3.3

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Location details

2616 E 5th St, Charlotte, NC, 28204, United States

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3.335 reviews
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Brenda B.'s profile image
Brenda B. 
2 months ago

Nope!  This place isn’t it.  Furniture looks like it was donated from Goodwill.  Old, outdated, scarred up.  Bathroom in need of plumbing, water leaking up from the bottom of toilet after every flush.  Looks like there hasn’t been any upgrade or renovations to this facility from the time it was first built.  Smells old and corroded… Feeding the seniors kid foods.  Grill ham and cheese sandwiches with fries or Polish sausages on hot dog bread with tator tots out of styrofoam containers.  No one responding to nurse call button... read more

Business response:

We appreciate your feedback, Brenda. If you would like to discuss your experience further, don't hesitate to reach out to us at (704) 333-5165 or info@plaza-hr.com. We would love the opportunity to resolve any issues. 

Shirley T.'s profile image
Shirley T. 
7 months ago

I have wrote 3 review this am and a staff member keeps deleting them. This place is a horrible Le place I've been here.11 plus years it has because a RACIAL FACILITY THERE SRE NOT THAT MAY WHITE RESIDENTS I HAVE BEEN CALLED EVERY RACIAL SLUR THERE THERE IS I HAVE REPORTED IT OVER AND OVER BUT NO ONE CARES HERE AFTER 5PM THERE IS NO SUPERVISION HERE THE NURSES DO WHATEVER THEY WANT I HAVE CAUGHT PEOPLE SLEEPING AT NIGHT LIGHTS GOING OFF RESIDENTS YELLING FOR HELPMEDICATIONS END UO MISSINGTHERES LOTS MORE I HOPE ITS READ BE... read more

Shirley T.'s profile image
Shirley T. 
7 months ago

This is my third attempt to write a review a staff member deletesthem the 4.5 stars are for reviews 6 or 7 years ago I been 

Shirley T.'s profile image
Shirley T. 
7 months ago

I just left a review an hour ago a staff member monitors reviews them all the bad ones a staff member goes I to their account and he deletes them so let's go back I have been here 11+ years I love these people in this facility with all my heart I was a nurse 20+ years so if I saw something medically wrong I would report it For the last year I have endured horrible racial slurs not just by one person but several this was reported with no avail so now I am dealing with my medications missing no one wants to accept responsi... read more

Shirley T.'s profile image
Shirley T. 
7 months ago

I have been a resident here 11 years I've seen this place do well And as of late not so well this is a predominantly a black facility which does not bother me some of the people I have loved the most have been residents here During the last couple of. Years I have found myself being a victim of racial slursthe first time in my life I had to endure it There is a resident that is on a campaign to get rid of the white people here by the way. She gets preferential treatment one cna takes care of here and no one else after 5p... read more

Frequently asked questions about Plaza Health & Rehabilitation

How is Plaza Health & Rehabilitation rated?

Plaza Health & Rehabilitation has a 3.3 star rating with 35 reviews. 

When is Plaza Health & Rehabilitation open?

Plaza Health & Rehabilitation is open now. It is open 24/7.