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Pooch Hotel
- Norwalk, CT
About this business
Pooch Hotel provides first-rate dog daycare for busy Pet Parents. We have multiple, spacious areas for your dog to romp and play. Our experienced staff separate dogs by size and personality to ensure everyone has a great time. And we love giving pups treats and pets. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well.
Location details
230 East Ave., Norwalk, CT, 06855, United States
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It is now time for my 5th review and one can write forever about things which are dear and precious. For a number of reasons, I have had to look at the competitors of Pooch Hotel, and the differentiators, whilst unique and well-documented, bear repetition and emphasis…. - Pricing (hands-down less than competitors which is simply miraculous) - 24/7 availability - White-glove customer service (updates, webcams et al) - Health and safety of pups The much-bandied family theme needs to be highlighted again - Pepper (soul only now... read more
Business response:
We are thrilled to hear about your positive experience at Pooch Hotel with your 5th review! Thank you for taking the time to share your feedback and recognize our dedicated team members. We truly appreciate your kind words!!
My 4th review will commemorate a year of Morti with me and serve as a tribute to Pooch Hotel for my journeys with Pepper (sadly cut short prematurely) and with Morti (ongoing and flourishing). Pooch Hotel is referred to as “family” by so many of their clients and their ever-present influence in my life is well-known and now well-documented. It is no exaggeration to say that moments of exultation, hours of sadness, and periods of contemplation have all been spent in equal measure at 230 East Avenue. The people at Pooch make ... read more
Business response:
Hi Sugato, Thank you for the generous feedback, the Pooch family appreciates you taking the time to leave all the kind words and compliments, and are happy we have been able to care for Pepper, and now Morti. You will forever be a part of the Pooch family!
My third post this, and it will not even be about the Pooch Hotel’s webcams, their attention to detail, their overflowing love for the pups, and the amount of hard work and sacrifices they make for their clients. It will be about how they are so much more. With great sadness and against everything that made sense, I lost Pepper, a part of my heart and my existence. In the words of Dylan Thomas, ‘after the first death, there is no other’. This was less than a year ago and I will never forget the support and sympathy I receiv... read more
Helpful, convenient and caring staff
Thank you.. from a loyal customer!
Overall a very good experience staff is responsive and efficient and my dog had a good time !
It was our puppy’s first time being boarded, and the team was so empathetic and kept us fully up to date along the way. Absolutely recommend this location!
Jolene, my great Dane, does very well there. The staff is very caring and friendly.
It was our first visit. Unfortunately because of COVID restrictions- we could not get a full tour but the staff explained what they could. My dog seemed content when we picked him up. We plan to use you again
Frequently asked questions about Pooch Hotel
How is Pooch Hotel rated?
Pooch Hotel has a 4.9 star rating with 806 reviews.
When is Pooch Hotel open?
Pooch Hotel is open now. It is open 24/7.