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Pooch Hotel

4.9
  • Norwalk, CT

About this business

Pooch Hotel provides first-rate dog daycare for busy Pet Parents. We have multiple, spacious areas for your dog to romp and play. Our experienced staff separate dogs by size and personality to ensure everyone has a great time. And we love giving pups treats and pets. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well. 

Location details

230 East Ave., Norwalk, CT, 06855, United States

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4.9806 reviews
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Marc K.'s profile image
Marc K. 
on Birdeye

5 years ago

It is clear their employees love dogs.......very clean and our dog loves it there 

Business response:

Thank you Marc for such a positive review! We absolutely enjoy having Kumu with us. He is such a sweet handsome boy <3 

Joanne H.'s profile image
Joanne H. 
on Birdeye

5 years ago

No problems 

Business response:

Thank you Joanne. We enjoyed having Mandy stay with us. She is such a sweetheart! We look forward to seeing her again :) 

Jeffrey K.'s profile image
Jeffrey K. 
on Birdeye

5 years ago

I wrote one already. Everything was perfect and Laura is the best! 

Business response:

Thank you Jeffrey for such a positive review. We enjoyed having Zelli stay with us! She is such a good girl <3 We look forward to her next visit! 

Mary Anne G.'s profile image
Mary Anne G. 
on Birdeye

5 years ago

There was an incident when my puppy did stay in the hotel. I would like if they could have called me right away and not the other way around but overall I do believe my puppy had a good time. 

Melissa M.'s profile image
Melissa M. 
on Birdeye

5 years ago

Tali looked by the video cam she had a great time. Always staff in the play room. They rooms looked clean. Only thing I might suggest is getting a brief update how the puppy was doing. . . ie. she is having fun, eating and going to the bathroom normally. . .not a complaint just a suggestion. . . 

Business response:

Thank you Melissa for the great review! We had an amazing time with Tali and she adapted well in play with the other pups. We can't wait to see her again! We apologize in regards to our pupdates and will make sure to keep you updated on her future stay. We look forward in seeing Tali again <3 

Marielle K.'s profile image
Marielle K. 
on Birdeye

5 years ago

Communicative and friendly. Bernie had a great time :) 

Business response:

Thank you Marielle for such a positive review. We loved meeting Bernie and hope to see him again soon! :) 

Stephen C.'s profile image
Stephen C. 
on Birdeye

5 years ago

Very accommodating and helpful. All staff I met seemed to have a true love and passion for dogs. The facility was very clean, updated, and inviting! They have my business from here on out! 

Business response:

Thank you Stephen for such an awesome review. We love having Luna with us for daycare! She is too cute and such a playful little girl <3 

Anne U.'s profile image
Anne U. 
on Birdeye

5 years ago

Pooch Hotel in Norwalk has taken nothing but amazing care of our dog. They are always understanding and flexible with our schedule and never roll an eye at any of our requests. Our dog goes to daycare at Pooch Monday through Friday and can’t wait to go in the morning. When he was injured this fall and we couldn’t be home with him and they took great care of him and kept us posted on how he was doing. We couldn’t love this place and their friendly staff more. Thank you! 

Business response:

Thank you Anne for such a great review. We absolutely love Goose. He is such a silly boy and loves both his pooch and human friends <3 

Ciara C.'s profile image
Ciara C. 
on Birdeye

5 years ago

Trizz always does a great job grooming my Husky, Kenzie! 

Business response:

Thank you Ciara for the positive review for our Groomer. Kenzie is such a sweetheart and definitely very vocal with us :) 

Frequently asked questions about Pooch Hotel

How is Pooch Hotel rated?

Pooch Hotel has a 4.9 star rating with 806 reviews. 

When is Pooch Hotel open?

Pooch Hotel is open now. It is open 24/7.