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Pooch Hotel

4.9
  • Norwalk, CT

About this business

Pooch Hotel provides first-rate dog daycare for busy Pet Parents. We have multiple, spacious areas for your dog to romp and play. Our experienced staff separate dogs by size and personality to ensure everyone has a great time. And we love giving pups treats and pets. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well. 

Location details

230 East Ave., Norwalk, CT, 06855, United States

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4.9807 reviews
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Mike F.'s profile image
Mike F. 
on Birdeye

7 years ago

Raskel had a great time, would definitely have him stay again! 

Business response:

Thank you for the great review! We had an amazing time meeting Raskel! We are so happy that he had a great first stay with us, and we look forward in seeing him again soon! :) 

Eileen M.'s profile image
Eileen M. 
on Birdeye

7 years ago

Cannot think of anything. It is great already! 

Business response:

Thank you Eileen for the great review! We think you and Sawyer are pretty amazing yourselves! Sawyer is such a pleasure to have at the hotel and we look forward to seeing him soon. <3 

Mary S.'s profile image
Mary S. 
on Birdeye

7 years ago

Our dog was happy and enjoyed playing with other dogs his size. I feel good about his being able to play most of the day rather than being home alone and comforted knowing that I can check on him from my computer when he is at play. He is much calmer and seems easily satisfied in the evening after a day of play. 

Business response:

Thank you Mary for the great review! We are so glad that Ripley has such an amazing time at the hotel. His fellow furry, and human, friends can't wait to see him again! 

Jill L.'s profile image
Jill L. 
on Birdeye

7 years ago

Nothing! It’s a wonderful Kennel and we will be back! 

Business response:

Thank you Jill for the great review! Lucy and Bella are such sweet hearts!! We all thoroughly enjoy having our play time with them when they stay at the hotel! We are super excited to be spending some of the holidays with them! 

John F.'s profile image
John F. 
on Birdeye

7 years ago

All of tge pet room and cages should have camera's. As a per owner I've placed our dog Laila in the presidential suites many of times a d find it to be helpful to see her because while she is in the playroom its hard to identify her. I would add that the camera quality could be better. Thanks, John, Nancy, Anj and Laila 

Business response:

Thank you John for the great review! Laila is always a pleasure to have and she is such a sweet girl <3 I would like to assure you we take all feedback very seriously and will pass on the info about our camera quality in the play yards. We also do have a number of suites available with webcam access. All our boarding suites such as our standard upgrades, presidentials, and palaces include webcam access for parents to view from any location either by phone or computer. If you have any question in regards to these rooms, pleas... read more

Peter R.'s profile image
Peter R. 
on Birdeye

7 years ago

Ella was tired and happy to see me, slept the whole day thereafter 

Business response:

Thank you Peter for the great review! We have missed Ella so much and were sooo happy to see her! We had a great time with her during her stay <3<3 

John C.'s profile image
John C. 
on Birdeye

7 years ago

Great staff and very attentive to pet's needs! 

Business response:

Thank you for the great review! We had a blast with Lilly. She is such a sweetheart and we look forward seeing her again <3<3 

Stefanie W.'s profile image
Stefanie W. 
on Birdeye

7 years ago

Everyone was amazing with my rescue Daphne. She was EXTREMELY scared of having her nails done. The vet had to restrain & muzzle her, which caused her stress & instilled more fear. The Pooch Hotel was a completely different & positive experience. They gained Daphne's trust prior to attempting to do her nails. They were very gentle, patient & were empathetic of her fear. Daphne did great!! Thank you to all the wonderful staff! 👏🐶❤ 

Business response:

Thank you Stefanie for the great review! We loved seeing Daphne again and how happy she is in her forever home. She is such a good girl and we are glad we were able to gain her trust :) We look forward in seeing Daphne and Crash again!! 

June B.'s profile image
June B. 
on Birdeye

7 years ago

Really appreciate the fact that we can pick up our dog later on in the evenings. Your staff is always so helpful & caring. 

Business response:

Thank you for the great review! We were so happy to see Bo again! He is such a good boy and a pleasure to have in play :) 

Frequently asked questions about Pooch Hotel

How is Pooch Hotel rated?

Pooch Hotel has a 4.9 star rating with 807 reviews. 

When is Pooch Hotel open?

Pooch Hotel is open now. It is open 24/7.