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Pooch Hotel - Norwalk, CT

4.9

Norwalk, CT

About this business

Pooch Hotel provides first-rate dog daycare for busy Pet Parents. We have multiple, spacious areas for your dog to romp and play. Our experienced staff separate dogs by size and personality to ensure everyone has a great time. And we love giving pups treats and pets. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well.

Location details

230 East Ave., Norwalk, CT, 06855, United States

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4.9880 reviews

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Chris F.

on Birdeye

6 years ago

Our dog loves going to the pooch hotel since the staff know his name and take such great care of him.

Business response:

Thank you Chris for the great review! We too love having Jay board with us at Pooch Hotel. He is great in play and loves showing off his athletic abilities in group. We look forward in seeing him again! :)

David M.

on Birdeye

6 years ago

We have tried several places to board our dog, who is a rescue with anxiety issues. It always has taken him several days to get acclimated to coming home except from Poochhotel. They always take excellent care of him.

Business response:

Thank you David for the great review! We love having Rookie stay with us at Pooch Hotel. He is such a good boy and loves lounging on the bed. We look forward in seeing Rookie again! <3

James G.

on Birdeye

6 years ago

Fantastic staff, great facilities, true dog lovers! Did I mention the fantastic staff?

Business response:

Thank you James for the great review! It has been an awesome 2 years with the inseparable Manny and Jasper. They love being by our sides and always have each others back. Watching them run into play so happy every morning brings a smile to our faces. We are thrilled to have them as part of our Pooch Family and we look forward in many more years <3

Amanda S.

on Birdeye

6 years ago

Winston loves his stays at Pooch Hotel! They're a great team and work hard to keep your family pooch happy! We have left Winston there for almost a month and he always was kept happy with endless attention and safe!

Business response:

Thank you for the great review! We LOVE having Winston stay with us, he is one of the best snugglers we know! <3

Susan K.

on Birdeye

6 years ago

We have been using the Pooch Hotel for years. The staff is friendly and very professional! The place is clean and safe. Our dog loves going there. We highly recommend this place.

Business response:

Thank you Susan for the great review! We love have Jack stay with us at Pooch. He is such a good boy and easily makes friends with everyone. Jack loves playtime so much that he runs straight to the door and knows exactly where to go! If he only had thumbs he would let himself in! <3

Nikki B.

on Birdeye

6 years ago

Wonderfully caring staff! We always feel like our fur babies are safe and well cared for.

Business response:

Thank you for the great review! We love having Penny and Toby stay with us at Pooch! There first visit during Christmas vacation was truly a gift for us! We are so happy to have them as part of our family <3

Jennifer M.

on Birdeye

6 years ago

The staff is always so professional and friendly. Their love of dogs is evident. Although we only come for grooming once a month, we so appreciate how they always remember our pooch by name, along with his likes/dislikes.

Business response:

Thank you for the great review! We enjoy having Lysander visit us for his baths! He is always so happy that he thanks us with a splash :)

Deirdre H.

on Birdeye

6 years ago

We are the most crazy dog parents!!! Pooch hotel relieved our every concern. Ollie was so happy and watching him on the monitor was a huge relief. He was a clean, fluffy burst after his pre-pick bath! Thank you!

Business response:

Thank you for the great review! We loved having Ollie stay with us at Pooch. He is such a bundle of joy and can't wait to see him again! <3

Andrea/Mike G.

on Birdeye

6 years ago

We are incredibly fortunate to have Pooch in our backyard. We wouldn't trust anyone else with our dog(s) and when we lost our 12-year old Rufus a few months ago, they rallied around us like family. The management team, especially Stephanie, Johnny, and Laura are exemplary in providing first class customer service.

Business response:

Thank you for the great review! We love Lola and Rufus and we are still sadden for your loss. Rufus will always be in our hearts and always a member of our Pooch Family! You have been with us since the day we have opened in 2014 and we want to thank you for the love and loyalty you have shown us. We are happy to have you as part of our Family!