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Pooch Hotel - Norwalk, CT

4.9

Norwalk, CT

About this business

Pooch Hotel provides first-rate dog daycare for busy Pet Parents. We have multiple, spacious areas for your dog to romp and play. Our experienced staff separate dogs by size and personality to ensure everyone has a great time. And we love giving pups treats and pets. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well.

Location details

230 East Ave., Norwalk, CT, 06855, United States

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4.9879 reviews

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Tim B.

on Birdeye

4 years ago

The dogs looked great.

Shawn C.

on Birdeye

4 years ago

The Team was terrific and the process to enroll easy to complete, but through. I would highly recommend.

Business response:

Thank you Shawn for the great review. We had a blast meeting Mischief. We can't wait to see her again! <3

Linda D.

on Birdeye

4 years ago

Benji was well taken care of. The webcam is a very good addition to ease a pet parent’s mind. Will use again if necessary. Thanks

John M.

on Birdeye

4 years ago

Very accommodating with early am drop off and late evening pick up. Dog seemed happy at pick up. Would visit again!

Business response:

Thank you John for the great review! I was a pleasure meeting Paisley. She is a great little girl and we can't wait to see her again! <3

Debra D.

on Birdeye

4 years ago

We haven't left our sweet boy in a kennel situation in several years. He would return exhausted and out of sorts for at least 3 days. Want to start by saying that the staff was very friendly and seemed to form a good relationship with our guy, but the Pooch Hotel in Norwalk is basically like every other kennel - with mostly small, kind of dark spaces and dogs barking constantly. [this is a chain so maybe others are different - definitely not like the pics online or the description given to me on the phone] Not the cleanest k... read more

Business response:

Thank you so much for your feedback, Debra. We really appreciate you taking the time out to share your experience with us. We enjoyed meeting Samson and he definitely loved the one on one attention. All personal playtime pups receive an included 10 min play session in addition to their morning, afternoon, and evening potty breaks. We also have a hotel staff member who checks on all personal play pups throughout the day. If there are any concerns, please reach out to us and we will be glad to assist with any questions you may... read more

Amy J.

on Birdeye

4 years ago

We came for a first day and my dog was warmly greeted and we were both made to feel at ease. He happily went off to be evaluated. At the end of the day I got a run down of how he did, and how he adjusted by the person who spent time with him. They took the time to speak with me . I appreciated that. This was the first time we tried doggie day care and I was quite impressed. The staff really seem to get to know the dogs. We will be back tomorrow!

Business response:

Thank you so much for your kind words, Amy. We really appreciate you taking the time out to share your experience with us. We are so happy to have Hunter join our Pooch Family. He really is such a good boy and a sweetheart. We always look forward in seeing him! See you soon!

Abjin H.

on Birdeye

4 years ago

Amazing staff and great service, lot of playtime for the puppy. Unlike other pet boarding facilities, they respond to all your phone calls.

Business response:

Thank you Abjin for the great review! We are so happy to have Lasser join our Pooch family! We are excited to see him grow! <3

Kristin Adamsson M.

on Birdeye

4 years ago

Our dog spent 7 days at the Pooch hotel in norwalk, CT. She loved the interaction with the other dogs and we could see her on the webcam several times as she played. She is usually nervous about accommodation but got so much social time that she slept and relaxed most of her down time in the room. We brought treats and food for her and it was a pretty normal few days without us. She slept a lot when we got home which means she had a good time. Will definitely have her stay there again!

Business response:

Thank you so much for your kind words, Kristin. We really appreciate you taking the time out to share your experience with us. We had such a wonderful time getting to know Andi. She is a sweetheart and always has a smile on her. Check out our instagram/facebook and you catch a picture of her in play <3

Mark K.

on Birdeye

4 years ago

My playful Golden Doodle seemed happy when I picked him up after a 10 day stay. Everything done on line so was very convenient. Biggest issue is that it’s a bit steep price wise though they did give me 25% off as a first time customer

Business response:

Thank you Mark for the great review! We had a great first time visit with Boomer. He was not a shy fellow. He joined play and made friends from day 1. We look forward in seeing him again!