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Poolwerx Waikiki
- Pool & Hot Tub Service
- Waikiki, WA
About this business
Location details
Cnr Gnangara Dve & Read Street, Shop21, Waikiki Village Shopping Centre, Waikiki, WA, 6169, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | 09:00 a.m. to 4:00 p.m. | |
| Sun | 09:00 a.m. to 1:00 p.m. |
This morning realized our chlorinator wasn’t running, just the filter circulating the water. Went down to Poolworx Waikiki and explained our situation and had taken photos as the whole pool thing is a bit new to us. The lovely ladies there explained all our options, from the easiest being a blown fuse, to a full replacement of equipment. So knowledgeable and helpful. Well imagine our delight when it was just a blown fuse, under $10 fix and the pool is as good as gold. Can’t rate them more highly
I would not recommend getting any Hayward product through poolwerx. It would be the most painful experience you have ever gone through trust me!!!! Stay clear!! After several months we requested a full refund on the faulty product we had installed and that is where i went wrong (new heat-pump). The faulty product finally got picked up on the 30th of October @ 10.55am and i am still waiting for my full REFUND !!! As of today 09/11 6.47pm. Why is my refund being held hostage??? I have called several times to always be told ... read more
Job was paid for in full prior to anyone attending - i supplied all salt and chemicals and on the day the wrong filter was brought even though I provided photos when booking. I left my garage open for them to come back only to come home to a dirty pool, all lights red showing pool chemicals aren't correct and garbage left for me to clean up. Then sent an extra bill. What a joke! Don't bother wasting your time with Pool Werx
I will never go to this store again. The owner was very rude & treated me disrespectfully. Go to another store if you can.
Fantastic service and Friendly Service Technician! Our technician Timo always goes above and beyond Completing our service with unparalleled knowledge of our system and overall knowledge of pool care 10/10 would recommend!