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Poundex
- Furniture Stores
- City of Industry, CA
About this business
Location details
21490 Baker Parkway, City of Industry, CA, 91789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:30 p.m. | |
| Tue | 08:30 a.m. to 5:30 p.m. | |
| Wed | 08:30 a.m. to 5:30 p.m. | |
| Thu | 08:30 a.m. to 5:30 p.m. | |
| Fri | 08:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedme gustan sus muebles muy modernos y mucha variedad a muy bajo costo..
Got a Sleeper sectional from them it ripped at the seams in less than 60 days. Got it replaced and it did the same thing. Trying to get a refund no luck 🙃 Do not buy
I don’t recommend this company because at 9:00 I put my order came back twice at 10 and 12. Both times I was told my order wasn’t ready and unprepared for my truck to dock. My order Was only ready when I went to argue and make a scene.
Business response:
Dear customer, on behalf of Poundex, I apologize for the negative experience that you had. While our team is trying our best to accommodate everyone. Our warehouse recieved overwhelm of orders. I'm sorry we took a long time to have your order ready. I understand how important this is to your workflow. Again, we apologize for this inconvenience.
Baught what I thought would be a wonderful L-shaped sofa, less then six months later a seat cushion is cracked and I am not even able to buy a replacement cushion. Very rude customer service, and a supervisor that never called back x2. Save your money... I feel very unsettled about spending what I did on something that didn't even last a year or two in a temperature controlled ( and deployed most of the time so little to no use) !!
Frequently asked questions about Poundex
How is Poundex rated?
Poundex has a 3.3 star rating with 174 reviews.
When is Poundex open?
Poundex is open now. It will close at 5:30 p.m.