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Premier Cape Cod Chrysler Dodge Jeep Ram, A Premier Company
- Hyannis, MA
About this business
Take your driving experience to the next level when you trust the team at Premier Cape Cod Chrysler Dodge Jeep Ram, a Premier Company. When you're in the market for a new or used car, we have plenty of cars, trucks, and SUVs that are bound to bring excitement into the morning commute. Need help maintaining your vehicle? We deliver certified service and repairs thanks to genuine Mopar parts and highly trained mechanics. What's stopping you? Give our team a call today to learn more about our dealership.
Location details
460 Yarmouth Rd, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Took a very long time to get a part. After repair, I am concerned that my dashboard is still not performing correctly.
Business response:
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mark Mandirola - Service Manager mmandirola@drivepremier.com
Great service , fast and friendly would 100% recommend to anyone. Vehicle was done on the same day.
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com
The customer service rep was great. Very friendly and welcoming, good communication throughout the process. The waiting area is nice, clean and has great snacks. The scheduling process was ridiculous. The soonest appointment was over 2 months out. My service was only for an oil change and tire rotation. My appointment was for 2pm, my car wasn’t taken in until 2:25 and I didn’t get it back until 3:30. After waiting over 2 months for the appointment I would expect the service to begin on time. I also don’t expect a routine ser... read more
Business response:
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mark Mandirola - Service Manager mmandirola@drivepremier.com
Premier Jeep did a fantastic job servicing my Gladiator. Nichole is a true professional very attentive and knowledgeable. I would highly recommend Premier services to all.
Business response:
We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com
Clean waiting room. Lots of snacks, friend customer service reps. Unfortunately Need to book routine appointments months in advance
Business response:
Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Mandirola - Service Manager mmandirola@drivepremier.com
Consistent with the quality of their responses to clients. Always expect this level of response.
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Mandirola - Service Manager mmandirola@drivepremier.com
The service advisor name Sean was a big help for me by arranging transportation to and from the dealership?
Business response:
We are very happy to hear that Shawn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Mandirola - Service Manager mmandirola@drivepremier.com
Jack Moran from sales and Nicole Britton went above and beyond to find my perfect Jeep! Then the service Ctr (Nicole) to set up my 2nd key was so quick. A great surprise to receive a free car wash also. Jack was, and still is quick to reply to my inquiries. I would recommend this dealership highly!
Business response:
Thank you, Cody! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicole met your expectations. Congratulations on your new Jeep! Thank you again for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com
My dealings with Premier was simply AWESOME ! ! From working with Rob , Andrew , Daniel and Al it was GREAT !! All those mentioned are with out a doubt very Professional and Courteous and with that I will be a faithful customer !!!!
Business response:
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Rob, Andrew, Daniel, and Al can do to assist you, please do not hesitate to let us know. We are always happy to help! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com
Frequently asked questions about Premier Cape Cod Chrysler Dodge Jeep Ram, A Premier Company
How is Premier Cape Cod Chrysler Dodge Jeep Ram, A Premier Company rated?
Premier Cape Cod Chrysler Dodge Jeep Ram, A Premier Company has a 4.9 star rating with 2,416 reviews.
When is Premier Cape Cod Chrysler Dodge Jeep Ram, A Premier Company open?
Premier Cape Cod Chrysler Dodge Jeep Ram, A Premier Company is open now. It will close at 6:00 p.m.