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Preserve at Pecan Creek Apartments
- Apartments
- Denton, TX
About this business
Welcome Home to Preserve at Pecan Creek At Preserve at Pecan Creek in Denton, Texas, our 1, 2, and 3-bedroom apartment homes offer an in-home fireplace in select apartments, fully-equipped kitchens, and spacious living areas with plush carpet. Additionally, inside our gated community you’ll also find a cozy clubhouse with a 24/7 fitness center, business center, and lounge.
Location details
6303 W Shady Shores Rd, Denton, TX, 76208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Stay away I have lived here since 2013. New owners as of September 2022 completely changed the atmosphere. Overflowing trash, unresponsive property manager (dozens of calls unreturned), black mold issues going unresolved.
Business response:
We apologize for any inconvenience you may have experienced at Preserve at Pecan Creek Apartments. We take feedback seriously and are sorry to hear about your negative experience. We strive to provide a high level of service and will address the issues you mentioned. Please contact us at (940) 498-1010 so we can further discuss and resolve any outstanding concerns. Thank you.
Praying for Change I have lived at the Preserve at Pecan Creek since February 2020. There was a time I would have given a 5-Star review, but much has changed with the new ownership. Pros: Local property staff is fantastic! Sierra and Heather are truly amazing, customer focused, and caring. The location is great, lots of trees, and lots of natural light, and the property is well maintained. Cons: The updated website (as of 11/4/2022) is not accurate. The website states there are racquetball courts, tennis courts, volleyball c... read more
Business response:
Dear Wanda, Thank you for your thoughtful review. I’m glad to hear you appreciate our local staff and the property’s location. I apologize for the inaccuracies on our website and the billing errors you’ve experienced; we are working to address these issues. Your feedback about maintenance is also noted, and we’re committed to improving our services. Please reach out to me directly at 940-488-4720 if you’d like to discuss this further.
Clean Property Horrible Maintenance I moved here in February 2020. Prior to September 2022, we had great office staff with Amber and Heather. We also used to have GREAT maintenance when Tony was here, but there hadn't been consistent maintenance since then. We had a guy name Zee for a while but he left, and then came back at the sister property next door. Right now, we don't have any maintenance. We used to have community events. The updated website says the property has racquetball courts, tennis courts, volleyball courts, ... read more
Business response:
Thank you for sharing your concerns. We appreciate your feedback and will address the issues you've mentioned. Please feel free to reach out to us at (940) 488-4720 for further assistance.
Fantastic New Place This complex is very pleasant! It's kind of it's own neighborhood, surrounded by beautiful greenery. There's a trail that runs about 7 or 8 miles right behind my balcony. The train that runs from here to Dallas is right in front of it! It's beyond convenient. Every store, business, office, or establishment I could possibly need is three miles up the service drive. It's quiet & the neighbors are either not bothersome at all or incredibly friendly. We're in a temporary 1 bedroom until September. It's among ... read more
Frequently asked questions about Preserve at Pecan Creek Apartments
How is Preserve at Pecan Creek Apartments rated?
Preserve at Pecan Creek Apartments has a 3.9 star rating with 159 reviews.
When is Preserve at Pecan Creek Apartments open?
Preserve at Pecan Creek Apartments is closed now. It will open at 9:00 a.m.