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Prime Storage
- Tampa, FL
About this business
Location details
4907 W Cypress Street, Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I had a great experience at Prime Storage, and I want to specifically thank Don for his outstanding customer service. From the moment I walked in, he was professional, patient, and genuinely helpful. He took the time to explain the different unit options, pricing, and policies clearly, and made the whole process simple and stress-free. The facility itself is clean, well-maintained, and feels secure, which was very important to me. Don went above and beyond to make sure I got exactly what I needed and answered all my questio... read more
I investigated getting a storage unit here, and got pretty far into the process before I saw their mandatory $18/mo insurance for stored goods. I did not finish signing up. Several weeks later, I noticed that they had charged me for the unit anyway without a signed lease. I called and explained what had happened and was promised a call back. When I didn’t receive it, I disputed the charge with my credit card and got it reversed. Today, I received an invoice for next month. I called again, and was told that “they have to fo... read more
I recently visited one of the storage facility as a new customer, and I was initially concerned when I arrived to find that there was no one on staff at the time. However, Darren was dispatched to assist me, and I’m so glad he was. He went above and beyond to ensure that I had everything I needed, staying well past his scheduled shift to help me out. Darren was not only helpful but also incredibly polite, professional, patient, and kind throughout the entire process. He took the time to explain everything, answer all of my... read more
Jorge S. Is my HERO!!! I had an ongoing issue with my renters insurance being applied and he not only resolved my issue, get my account credited. his customer service was outstanding. Thank you Jorge for restoring my faith in PrimeStorage.
We had our storage unit for a few months and never had a problem. It was always clean and well maintained. We recommend it highly
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.7 star rating with 446 reviews.
When is Prime Storage open?
Prime Storage is open now. It will close at 8:00 p.m.