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Prime Storage
- Tampa, FL
About this business
Location details
4907 W Cypress Street, Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Needed to get a storage for work, walked in and was greeted by a virtual assistant Jorge S. He was extremely helpful and knowledgeable. Made doing the walk through to see the unit and then completing the transactions super easy and fast. I was completely done and ready to move stuff in about 15 mins. Definitely recommend the easiest storage rental I’ve done so far.
The facility is sufficient. There’s no staff, it’s all automated. Beware of rapidly increasing rates. I started at $190 plus a boatload of fees in February so about ~$225. They increased in April for a new total of $256. Another increase is coming in August to $268.
I had a great experience at Prime Storage, and I want to specifically thank Don for his outstanding customer service. From the moment I walked in, he was professional, patient, and genuinely helpful. He took the time to explain the different unit options, pricing, and policies clearly, and made the whole process simple and stress-free. The facility itself is clean, well-maintained, and feels secure, which was very important to me. Don went above and beyond to make sure I got exactly what I needed and answered all my questio... read more
Prime engages in what I would consider willfully deceptive business practices. For starters, they require you to pay them a premium for "insurance". When I sent them a copy of my homeowners insurance policy, with a section clearly covering remote storage facilities, they just said "no" and continued to charge me this BS "insurance" premium. Also, a standard practice for them is to give you 2 months to move all of your items into storage, to then send you an email informing you that they're raising the price of rent by... read more
We had our storage unit for a few months and never had a problem. It was always clean and well maintained. We recommend it highly
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.6 star rating with 461 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open tomorrow at 10:00 a.m.