Prime Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Prime Storage

3.9
  • Manchester, NH

About this business

Location details

93 Eddy Road, Manchester, NH, 03102, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
3.9111 reviews
Select a rating
Shane's profile image
Shane 
a year ago

Prime storage is horrible I would never recommend anyone to this facility I fell on some hard times and was behind on my rent I did everything I could to get them to work with me I was homeless living in my car I asked about payment options so I could work on paying down my balance and absolutely not they couldn't do that so after 2 months of being late I had the money to pay off the balance almost $700 about $300 for the rent and the rest was fees they just kept adding on anyway I called prime and asked if I could pay with ... read more

nancy “maineNHlady” h.'s profile image
nancy “maineNHlady” h. 
a year ago

Prime storage is all about stealing your money even if you pay for your services up front they will overcharge you in fraudulent charges. Pissed off consumer is a list of people who have been abused by these people. I go in every year I pay for my storage for 1 year never been a problem ever and I've been doing this for about 9 years. I'm storage came in and bought the business I went and paid for my year which is $15 a month. I come I came in December paid for my year. Day after I paid my bill for the year they started send... read more

Business response:

Hi Nancy. We apologize for the inconvenience you experienced regarding the billing for your account. Please contact us at (603) 623-1115 so we can address your concerns and work towards a resolution. 

Michele Cocco M.'s profile image
Michele Cocco M. 
a year ago

I had a terrible experience at Eddy Rd. My unit was not secure. Easy to remove door pins. Unlocked access doors. I had multiple break ins. They continued to tell me they were working on securing the building but it never happened on my timeline after several weeks/ months. The right thing to do would have been to drastically reduce or eliminate rent until the building was secure. They did offer some rent relief but not nearly enough in my opinion. I am happy to be out of there! If you’re looking for storage, do yourself a f... read more

Business response:

Hi Michele. We sincerely apologize for the negative experience you had at our Eddy Rd location. We take security concerns seriously and are constantly working to improve it. We appreciate your feedback and will take it into consideration for future improvements. Thank you for acknowledging the efforts of our on-site management staff. If you have any further concerns, please feel free to reach out to us at (603) 623-1115. 

Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 3.9 star rating with 111 reviews. 

When is Prime Storage open?

Prime Storage is open now. It will close at 8:00 p.m.