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Prime Storage

4.9
  • Highland, NY

About this business

At Prime Storage, we know that behind every door is a story, and we want to be a part of yours. We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule. 

Location details

50 N Roberts Rd, Highland, NY, 12528, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.9225 reviews
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Sharona Litchmore's profile image
Sharona Litchmore 
2 weeks ago

Hema worked tirelessly on my first check in date to find the right unit for my needs, even called me numerous times to keep me updated. Had to rent another unit after all that stellar customer service. Big shout to Hema and Scout. Would recommend a million times over and over. Nice and clean 

Humberto J. Hernandez A.'s profile image
Humberto J. Hernandez A. 
2 weeks ago

A few days ago, I reviewed the company due to an operational issue, and now I must say I'm pleasantly surprised by the speed and leadership the company showed in resolving it. I publicly congratulate them and highly recommend them, as these actions are difficult to see in other companies in the same field. They offer a comprehensive service beyond just storing your personal property and also prove, with facts, that they care about their customers. PRIME STORAGE, Guarantee of Good Service. Congratulations to their employees. 

Katrina Schneider's profile image
Katrina Schneider 
a week ago

Nice storage facility! I’ve had great experiences with various employees here. Hema has a lovely welcoming energy, and she went above and beyond helping us. Thanks! 

Brian Cross's profile image
Brian Cross 
a month ago

The team is incredibly easy to deal with — professional, responsive, and just genuinely great people. The staff on-site are friendly, respectful, and make everything run efficiently. It’s always a pleasure working with them! 

Robert's profile image
Robert 
3 months ago

Hema was awesomely understanding and supportive. Hema was wonderful in communicating and resolving the issues with my storage coverage. She was able to clear up all the confusion with my issues and any questions I had. If needed, she would follow up further with her administration until she could get an answer, if she could not answer a question on the spot. She was most courteous and professional in her communication manner. 

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Frequently asked questions about Prime Storage

How is Prime Storage rated?

Prime Storage has a 4.9 star rating with 225 reviews. 

When is Prime Storage open?

Prime Storage is closed now. It will open tomorrow at 8:00 a.m.