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Prime Storage
- Eastpointe, MI
About this business
Location details
24200 Gratiot Avenue, Eastpointe, MI, 48021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My things were auctioned off because I couldn't make a payment in time. I was laid off from my job and communicated this by leaving a message. Tried to get on a payment plan but couldn't follow through because I was trying to catch up on other bills that took precedence concerning me and my family's livelihood. All our memories and personal items are gone and I can't even get the buyers information. I have made multiple attempts to contact the facility through phone, email and chat regarding my belongings. I am not asking f... read more
⭐⭐⭐⭐⭐ I had a fantastic experience with Prime Storage, and I wanted to give a special shout-out to Jeff, the manager. He went above and beyond to make sure I had everything I needed and answered all my questions with a smile. The facility is clean, well-maintained, and easy to access. Jeff's customer service really made a difference and made the whole process smooth and stress-free. Highly recommend this location if you're looking for great service and a reliable storage solution!
Everything about the facility is great. Jeff was very patient with me during my process of clearing out my unit. Thanks again for your understanding and commitment in giving great customer service. You ROCK!!
So we won an auction for a storage unit and we had only 2 days to clear the unit. Came this past Saturday (last day) at the posted opening time, and over 2 hours later, still no employee has arrived. We did call the previous day to confirm our arrival on Saturday at 10 am. As we waited, we called the company office, and they were great at trying to figure out what was going on. However, there has been no communication from the regional manager or anyone from the local business. We had to leave, and now we are going to lose ... read more
Super clean facility. Large elevator and indoor loading area that is climate controlled. Carts are very helpful for loading and unloading. Staff is courteous, professional and helpful. This is by far my best experience with a storage facility.
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.7 star rating with 460 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open at 10:00 a.m.