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Princess Anne Veterinary Hospital
- Veterinarians
- Virginia Beach, VA
About this business
Location details
2492 Holland Road, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
If I could give this place 0 stars I would. It’s beyond unprofessional and very unwelcoming. The technicians and assistants are wonderful. Dr. Butala and Dr. ertugrul is wonderful. But if you dont love being talk about while waiting for Dr. Dalton, or being able to hear how she talks about other clients when they cannot hear, or how she talks to other clients to their face, then please, go somewhere else. An entire 2 minute exam with her is not worth the exam fee. I mean, I want to get my moneys worth of an exam on my pets, ... read more
Business response:
Hi Carl, I do apologize about the unprofessional way that you were treated. I am looking into this and will be working with all parties involved to ensure it does not happen again. If you would like to speak more on this, please feel free to call me at 757-427-5201. Sara, Hospital Manager
Everytime I go to this vet they inflate their pricing. Took my dog in today for possible ear infection. Turns out it was a yeast "infection" in her ear. They charged me $450! Take your business elsewhere unless you want to be gouged as well! Taking my animals elsewhere from now on.
Business response:
Hi Susan, I'm sorry we did not meet your expectations at this visit, I would love to speak with you about your visit if you want to contact me directly.
We took are puppy here since he's been 5 months old. We were in a paw plan and always paid are bill. On June 27, our dog got ill. He was seen and continued to get sick. We contacted them to no avail on the next day. On June 29th, we asked to please come in they said no, and we asked to speak to the vet several times; they refused and the person who answered the phone was laughing at me. We asked to talk to a manager but he never called back when they said he would and, instead, left a message that he would be gone. Several t... read more
Look no further for the best vet practice in town. The staff here is super compassionate and will take care of your pet like it’s their very own.
Business response:
Thank you for your kind words, Josh! Please give extra love to your pet from us.
Over priced and money driven only. Rude rude office staff and manager. Don’t bring in a rescue, they treat you like a peasant and talk down to you as if you are incompetent. Not at all like a good person trying to help out an abandoned animal. Pick a veterinarian that actually likes animals not just money. This used to be a great place, now I wouldn’t recommend to anyone.
Business response:
Drew, we understand that veterinary care can be costly, which is why we always try to accommodate our clients to the best of our ability. We offer a variety of treatment options so that you may select a less costly alternative. We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from though, so we kindly ask that you give us a call at your convenience. Thank you. ... read more
The staff here is completely incompetent, I rescued a dog from their client and the former owner paid off the remaining 8 months of the paw plan. Then the office tells me the dog can’t use it and wants me to purchase another plan. If that’s not trying to milk someone for every cent they can, I don’t know what is. Also, when my original dog came to this vet for the first time they didn’t enter his vaccine records correctly. This resulted in my dog not being vaccinated for Rabies for 2 years. I got a fine from the city of Virg... read more
Business response:
Mr. Gaudet, we are truly sorry that you are not satisfied with our services. The records from the previous vet hospital that you attended were incorrect, not ours. We wish to not get involved with family matters in regards to the pet you rescued. We hope you find a more suitable pet hospital. You can also find this same response from us on your other posts. Thank you.
My dog has lymphoma, thanks for not taking the time to check it out or listen to my concerns. You wrote it off as "chin acne" and diagnosed my dog with a "heart murmur" which is totally unrelated to why I visited you in the first place. I was told other than the heart murmur , "he is one happy healthy senior dog." Thanks to you and your carelessness, he may not live much longer because we didn't catch it in time, excuse me, you didn't catch it in time.
Business response:
Hi Kaila, we are sorry to hear you were not satisfied with your pet's visit. We aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. We are truly sorry to hear that your pet has lymphoma. Unfortunately, at the time of your pet's visit, diagnostics were declined and the follow up appointment was canceled. We are thinking of you and your pet in this time of need. If there is anything else we can do for you and your pet, please let us know.
Frequently asked questions about Princess Anne Veterinary Hospital
How is Princess Anne Veterinary Hospital rated?
Princess Anne Veterinary Hospital has a 4.4 star rating with 515 reviews.
When is Princess Anne Veterinary Hospital open?
Princess Anne Veterinary Hospital is closed now. It will open at 8:00 a.m.