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5452A Platt Springs Road, Lexington, SC, 29073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Good experience…good job! Thanks for opening the platts road location
Business response:
We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal.
I was very impressed with how kind and efficient everyone was! I didn’t have a very long wait and had a wonderful Nurse Practitioner take care of me. I would gladly recommend your office!
Business response:
We appreciate your thoughtful message. Thank you for taking the time to share it with us.
Quick, easy experience. Compassionate care. Highly recommend.
Business response:
Thank you for sharing this positive feedback. It means a great deal to our team.
Everything was seamless and the staff were wonderful.
Business response:
Your feedback made our day. We’re grateful you took the time to share your thoughts.
Office staff was pleasant.
Great experience
Excellent service. Friendly caring staff.
Have your attending to call the patient to discuss their results even though the results have been viewed by the patient in MyChart. A patient doesn't understand all medical terminology. I was told I'd be called with.my results. It's been almost 2 weeks. I called once last week and twice this week to no avail. It's very frustrating and it definitely doesn't show any concern or empathy for my pain.
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
The NP had one the worst bedside manners I have ever experienced. My daughter was with me who is a nurse locally and was blown away by the treatment and tone I received. We won’t be back.
Business response:
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience and will share your comments with our leadership team for awareness and review. If you’d like to share more, please reach out to the practice directly.
Prisma Health Urgent Care - Red Bank/Lexington has a 4.4 star rating with 99 reviews.
Prisma Health Urgent Care - Red Bank/Lexington is open now. It will close at 8:00 p.m.