Progress Residential

Name: Progress Residential
Address: 616FM 1960, Suite 380, Houston, TX, 77090, US
Telephone: (832) 916-2217
Price range: $$
Rating: 4.9

4.9

★★

975 reviews

|Real Estate|Houston, TX 77090 United States

616FM 1960, Suite 380, Houston, TX 77090 United States

(832) 916-2217

https://rentprogress.com/houses-for-rent-houston-tx/

Property Management, Real Estate Services

Open now:9:00 am - 6:00 pm

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About

We Invest In You We don't invest in houses. We invest in communities. Communities that you can call home. Progress Residential does things a little bit differently. By carefully selecting well-maintained homes in planned communities, we provide added value to our customers, giving them greater flexibility to seize opportunities without sacrificing quality of life. We are one of the largest providers of high quality single-family rental homes in the United States, with homes in the countryﾒs fastest growing markets. Our corporate office is located in Scottsdale, Arizona. We also have regional offices in Atlanta, Charlotte, Dallas, Houston, Indianapolis, Jacksonville, Las Vegas, Memphis, M

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4.9

★★

975 reviews

5★933

4★29

3★11

2★1

1★1

Reviews(7)

Google Reviews(968)

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Kevin L. review for Progress Residential

Kevin L. on Birdeye

★★

21 days ago

I struggle with how many stars to give. The move, service requests, etc have been great (better than expected). But at the same time, it is June 8th and the company still hasnt paid the annual HOA fee so I have no access to any amenities. I have called many, many times. I have emailed many, many times. No one is doing anything :(

Business Response:

Hi Kevin, I am glad that the move and service requests have been great but sorry to hear that the HOA payments have fell short. I am forwarding your information over that area for them to review and follow up with you. Sorry again about this inconvenience and we look forward to speaking with you soon. -Keenan B.

Rain S. on Birdeye

★★

2 months ago

I had an electrical issue on one side of the house which caused no power for my living room. We also were able to smell a burning smell. It happed over night while we were asleep. Upon noticing the issue I immediately called progress residential to notify them of the issue. I was on the phone with one of the representatives that set the appointment up for Monday morning but it needed to be handled immediately. So I put in a request to talk to a manager and about maybe 10 minutes later I received a call from a manager named Tabatha Smith. I explained the situation and when I tell you this lady was so professional and understanding that I can't be more than grateful. She not only made sure someone came out the same day and solved the issue but called me back several times to make sure the issue was taken care of and if I had any more concerns. Me and my family would have been without power downstairs or it may coud have cause a fire if it wasn't for her quick and professionalism and caring. I would greatly like to say Thank you Thank you so much. We need more people like her. Its the people with great hearts that makes this company so great. Thank you progress residential.

Business Response:

Hi Rain, it is awesome to know that Tabatha acted with a high sense of urgency when it came to your issues. It is our pleasure to provide you with quality care. Thanks for taking the time to share your experience with us. -Keenan B.

Thomas N. review for Progress Residential

Thomas N. on Birdeye

★★

a year ago

I had a prescribed/handed over debt that I wanted to settle but the credit provider said they sold the debt but I couldn’t get hold of the lawyers where the debt was sold to. I filed for bankruptcy 3 months ago and we also wanted to move to Denver by December therefore we needed an urgent help fixing our credit. Well I sort for help online and I read quite a lot of good reviews about a credit guy called Ace Cyber Group. I contacted Ace for credit help. We got started and after a couple of days, Ace Cyber Group cleared the debts and the bankruptcy on my credit profile and eventually raised my score to 795. Thereafter, we moved to Denver and my credit still looks good. Feel free to contact Ace via ACECYBERGROUP at GMAIL dot COM for your credit repair, DUI fix and Chex system.

Frank W. review for Progress Residential

Frank W. on Birdeye

★★

a year ago

I was very pleased with Jordan and Trifecta Credit Solutions. I would certainly recommend her to assist in repairing your credit. She helped me with all my credit issues in a timely matter. For so long, I didn't think I would ever be able to qualify for a major credit card. Thanks to her hard work, I now have my first Visa credit card! I'm so happy! Thank you so much Jordan and Trifecta Credit Solutions!

Michelle on Birdeye

★★

5 years ago

Excellent in all categories!

Business Response:

Thanks, Michelle!

Mike L. on Birdeye

★★

5 years ago

A welcome packet for folks coming from out of state or new to the area. When are trash day(s)? My sink faucet still leaks after four attempts. Front door lock will not work from the inside, however works from the outside. Regards, Mike

Business Response:

Hi, Mike, We're so sorry to hear about this. To make submitting work orders a simple process, we now have this feature directly on rentprogress.com. Simply visit the site and select the drop down arrow next to "Resident Services." You will see an option for "Submit New Service Request." Once submitted, you may also use the same process to check the status on the requests. Please let us know if you have additional questions/concerns.

Carlis L. on Birdeye

★★

6 years ago

All maintenance/work order issues were handled promptly and professionally.

Business Response:

Thank you, Carlis!