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Progress Residential - Houston, TX
- Real Estate
- Houston, TX
About this business
We Invest In You We don't invest in houses. We invest in communities. Communities that you can call home. Progress Residential does things a little bit differently. By carefully selecting well-maintained homes in planned communities, we provide added value to our customers, giving them greater flexibility to seize opportunities without sacrificing quality of life. We are one of the largest providers of high quality single-family rental homes in the United States, with homes in the countryﾒs fastest growing markets. Our c... read more
Location details
616FM 1960, Suite 380, Houston, TX, 77090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I want to say I am extremely pleased with the level of professionalism and prompt replies back from Yadira C. It has been a stressful few months with taking care of some billing errors on my account, but she assured me to not worry much. People like Yadira need to be in every department at Progress Residential.
I struggle with how many stars to give. The move, service requests, etc have been great (better than expected). But at the same time, it is June 8th and the company still hasnt paid the annual HOA fee so I have no access to any amenities. I have called many, many times. I have emailed many, many times. No one is doing anything :(
Business response:
Hi Kevin, I am glad that the move and service requests have been great but sorry to hear that the HOA payments have fell short. I am forwarding your information over that area for them to review and follow up with you. Sorry again about this inconvenience and we look forward to speaking with you soon. -Keenan B.
I had an electrical issue on one side of the house which caused no power for my living room. We also were able to smell a burning smell. It happed over night while we were asleep. Upon noticing the issue I immediately called progress residential to notify them of the issue. I was on the phone with one of the representatives that set the appointment up for Monday morning but it needed to be handled immediately. So I put in a request to talk to a manager and about maybe 10 minutes later I received a call from a manager named T... read more
Business response:
Hi Rain, it is awesome to know that Tabatha acted with a high sense of urgency when it came to your issues. It is our pleasure to provide you with quality care. Thanks for taking the time to share your experience with us. -Keenan B.
I had a prescribed/handed over debt that I wanted to settle but the credit provider said they sold the debt but I couldn’t get hold of the lawyers where the debt was sold to. I filed for bankruptcy 3 months ago and we also wanted to move to Denver by December therefore we needed an urgent help fixing our credit. Well I sort for help online and I read quite a lot of good reviews about a credit guy called Ace Cyber Group. I contacted Ace for credit help. We got started and after a couple of days, Ace Cyber Group cleared the de... read more
I was very pleased with Jordan and Trifecta Credit Solutions. I would certainly recommend her to assist in repairing your credit. She helped me with all my credit issues in a timely matter. For so long, I didn't think I would ever be able to qualify for a major credit card. Thanks to her hard work, I now have my first Visa credit card! I'm so happy! Thank you so much Jordan and Trifecta Credit Solutions!
Excellent in all categories!
Business response:
Thanks, Michelle!
A welcome packet for folks coming from out of state or new to the area. When are trash day(s)? My sink faucet still leaks after four attempts. Front door lock will not work from the inside, however works from the outside. Regards, Mike
Business response:
Hi, Mike, We're so sorry to hear about this. To make submitting work orders a simple process, we now have this feature directly on rentprogress.com. Simply visit the site and select the drop down arrow next to "Resident Services." You will see an option for "Submit New Service Request." Once submitted, you may also use the same process to check the status on the requests. Please let us know if you have additional questions/concerns.
All maintenance/work order issues were handled promptly and professionally.
Business response:
Thank you, Carlis!
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 4.9 star rating with 1,313 reviews.
When is Progress Residential open?
Progress Residential is closed now. It will open on Friday at 9:00 a.m.
Need help? Contact us.
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