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Promenade at Las Colinas Apartments

3.9

About this business

Promenade at Las Colinas offers an elevated apartment living experience on Lake Carolyn with phenomenal amenities and immediate access to shipping, dining, entertainment and employment. 

Location details

555 Promenade Pkwy, Irving, TX, 75039, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.9291 reviews
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Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Haven’t lived here long enough but the last 30 days so far so good . Maintenance is quick to respond. Neighbors are friendly. The location is amazing. 

Business response:

Thank you for taking the time to leave a review for Promenade at Las Colinas Apartments. We appreciate your positive feedback and are glad to hear that you are enjoying your stay so far. We strive to maintain a high level of customer satisfaction and it's great to know that our maintenance team is providing quick service and your neighbors are friendly. Please don't hesitate to reach out to us at (972) 444-8924 if you need anything in the future. Best regards, Promenade at Las Colinas Apartments 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Only thing I would improve is a more strict schedule for trash pick up. Other than that there really isn’t anything to complain about. Everyone is friendly and it is a very clean and well kept building 

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Realpage A. 
a year ago

Verified Renter All is good. This is a nice community and my only complaint is parking. There needs to be more parking options and also there needs to be an alternative way of opening the parking garage, like a key fob. It sucks that I have to walk all the way around if I park on the first floor because I can't walk out via gate, which is closer to my apartmwnt. 

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Realpage A. 
a year ago

Verified Renter Packages get stolen very often. Loud noises from neighbors all week. Smells of cigarette smoking inside the complex especially on weekends. 

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Realpage A. 
2 years ago

Verified Renter Good apartments but no friendly neighbours. Can be more resident friendly rather stating rules and policies. All that matters at the end is the resident satisfaction. 

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Realpage A. 
2 years ago

Verified Renter The complex is nice. The problem is dog owners allow their dogs to poop everywhere in the community common areas. Management not holding people responsible for it. 

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Realpage A. 
2 years ago

Verified Renter I love living here! Maintenance is so great annd they respond very quickly. Everyone is very dog friendly which is super nice. The amenities are well kept and clean too 

Business response:

What great feedback! Yes, Promenade is a great community to call home! Thanks for taking time to review us! ~Cara, Community Manager 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter I love the apartment. Clean environment and timely maintenance, should you ever need it. My washer broke and they sent someone in by 2am to come check it out. 

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Realpage A. 
2 years ago

Verified Renter First night sleeping here and so far so good! i’m loving it. The apartment is really nice, I love that it has a mini golf and the pool is beautiful. Plus when I saw the gym i fell in love 

Frequently asked questions about Promenade at Las Colinas Apartments

How is Promenade at Las Colinas Apartments rated?

Promenade at Las Colinas Apartments has a 3.9 star rating with 291 reviews. 

When is Promenade at Las Colinas Apartments open?

Promenade at Las Colinas Apartments is closed now. It will open tomorrow at 9:00 a.m.