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Promenade at Las Colinas Apartments

3.9

About this business

Promenade at Las Colinas offers an elevated apartment living experience on Lake Carolyn with phenomenal amenities and immediate access to shipping, dining, entertainment and employment. 

Location details

555 Promenade Pkwy, Irving, TX, 75039, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.9291 reviews
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Realpage A.'s profile image
Realpage A. 
5 days ago

Verified Renter Rent has went up, but quality of apartments/amenities went down. Hard to get help with apartment issues if you have them. Maintenance is team is very nice, they are just heavily understaffed which puts an insane amount of work on their plates for an apartment this big to receive the service it needs. 

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Realpage A. 
a month ago

Verified Renter Living at 555 Promenade Pkwy has been an exceptionally positive experience for me. The community offers a welcoming environment with friendly neighbors, creating a sense of belonging right from the start. I particularly enjoy the convenience of being close to numerous amenities, including excellent restaurants, cafes, and shopping centers. The nearby parks and recreational areas are perfect for relaxing strolls and outdoor activities, making it an ideal place for both relaxation and recreation. The community ... read more

Business response:

We are thrilled to hear about your positive experience at Promenade at Las Colinas Apartments. Thank you for sharing your feedback! 

Realpage A.'s profile image
Realpage A. 
2 months ago

Verified Renter Happy resident staying for more than 2 years. Expecting to have more friendly maintenance staff and community activities. The cleanliness of the community has come down, so expecting more actions to be taken from the leasing team. 

Business response:

We are concerned to hear about the cleanliness and maintenance issues you've experienced. Your feedback is valuable to us, and we will work on improving these areas. Thank you for sharing your thoughts. 

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Realpage A. 
3 months ago

Verified Renter Friendly leasing office guys, well maintained building, nice clubhouse and good amenities. The apartment was handed over clean with all things functional 

Business response:

We are absolutely thrilled to hear about your positive experience at Promenade at Las Colinas Apartments. Thank you for sharing your feedback! 

Realpage A.'s profile image
Realpage A. 
3 months ago

Verified Renter So far so good. The apartment is nice but could have been cleaned a little more thoroughly before move in. Management/staff have been outstanding and responsive. 

Business response:

We are absolutely thrilled to hear that you find the apartment nice. We appreciate your input on the cleanliness and will address it promptly. 

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Realpage A. 
4 months ago

Verified Renter Love it here. Staff is very friendly and always willing to help, the apartments are quiet and cozy, and the amenities are top notch. I plan to stay here for a long time 

Realpage A.'s profile image
Realpage A. 
5 months ago

Verified Renter I am very much satisfied with this apartment. The maintenance team is very friendly and quick in action. Cons: The cleanliness of the entire building has came down. Hope the team will take good actions to keep the apartment and elevators clean. 

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Realpage A. 
6 months ago

Verified Renter I’ve been living here exactly 1 month and I absolutely love it. The people are very nice and I love the diversity of people in the community. Looking forward to meeting new people and hopefully making new friendships. 

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Realpage A. 
6 months ago

Verified Renter All the staff at the Promenade have been very kind and accommodating throughout my move in process. I'm so excited to begin my residence here! 

Frequently asked questions about Promenade at Las Colinas Apartments

How is Promenade at Las Colinas Apartments rated?

Promenade at Las Colinas Apartments has a 3.9 star rating with 291 reviews. 

When is Promenade at Las Colinas Apartments open?

Promenade at Las Colinas Apartments is open now. It will close at 5:00 p.m.