This profile has been claimed by the business owner or representative.
Pronto Plumbing LLC
- Norcross, GA
About this business
Pronto Plumbing is YOUR preferred, local plumbing company. For professional and reliable service call today!
Location details
450 S Cemetery St, Norcross, GA, 30071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Pronto Plumbing was right on time. The initial technician who came to diagnose the issue with my water heater was friendly and knowledgeable and made we aware of code changes that would need to be done as part of my replacement. Scheduling was on the money. They did their best to get me in as quickly as possible. Joe who was the installer was super friendly and knowledgeable. We talked about fishing and family and new homes. Solid guy. He was thorough in his work and cleaned up. He even made sure to put cardboard down in t... read more
Pronto Plumbing was a great company that my home warranty insurance sent out for my plumbing problem. Mr. Daniel the tech greeted me with a smile, he came right in and diagnose the issue and he even got me in contact with Flood Masters To get all the repairs and everything on done so that they can come out in properly. The office staff was very polite friendly they even were gonna have someone come out the very next day when I called. They even check back on the progress with me to make sure everything was OK and Asked if I ... read more
Friendly, polite and professional. I think my work order got lost in the shuffle. Mine was a non-emergency service. Once I called and reminded them, they immediately coordinated and responded. The technician kept the work area clean and dry. He performed the necessary checks to ensure the job was completed correctly. Overall, I’m satisfied with the work and would call on them again and I would recommend their service.
An unfortunate situation was quickly rectified with the help of Pronto Plumbing. Our water heater went out and within two days we were back in business with a brand new water heater. The experience started with great customer service from the front office staff. Lisa ensured that she secured us the first available appointment and sent out one of their best technicians, Darrell. He was prompt, knowledgeable, and an all around great guy. He did an awesome install and we were pleased with his work. I highly recommend and would ... read more
This is a one-star review, but they didn't even earn that much. Extremely disappointed in my experience with Pronto Plumbing. We didn't choose them, as they were assigned to our claim with First American Home Warranty. The initial dispatch phase went well, so we had no reason to doubt them. Unfortunately, it didn't take long for that to change. January 16th, they called and let us know the first availability was January 21st. Their vehicle barely pulls into the driveway, and one of them exits, while the vehicle is still runn... read more
Frequently asked questions about Pronto Plumbing LLC
How is Pronto Plumbing LLC rated?
Pronto Plumbing LLC has a 5 star rating with 205 reviews.
When is Pronto Plumbing LLC open?
Pronto Plumbing LLC is closed now. It will open at 8:00 a.m.