ProSafe Storage - Parma

Sky P. 

on Yelp

3 months ago

I'm not really sure why this place has a 1 star rating, but honestly I couldn't be more impressed with them so far. Tanya is truly a delightful person to work with. Not only is she an absolutely pleasant individual, but she is very efficient. Tanya showed me several potential units, and when I came back to sign up to rent one of them, I was in and out with 0 hassle. When I asked about using the free moving truck they offer, again Tanya was incredible in assisting me in a very timely manner to meet my not only last minute req... read more

Nkiruka Washington 

on Yelp

6 months ago

UPDATE: 4/1/26- BE CAREFUL HERE GUYS After posting my original review, I was contacted by management and asked to follow up directly. I did, and I'm sharing the outcome for transparency. My unit was located on the third floor, and I was informed that there are no cameras on the third and fourth floors( Go figure!), only on the first and second floors and at entry points. This was not something I was aware of when choosing this facility. I was also told that they are not required to disclose this. I purchased a disc lock f... read more

Nkiruka Washington 

on Yelp

6 months ago

On 2/4/26, my storage unit was burglarized and over $15,000 worth of luxury handbags were stolen. There were no visible signs of forced entry, and my lock was not cut, which raises serious concerns about how this could have happened. No one else had authorized access to my unit. I have photos and receipts showing the items were in my unit shortly before they went missing, and then they were suddenly gone. This situation strongly suggests a major security failure. The facility has cameras at the entrance, but there are no c... read more

Natasha A. 

on Yelp

3 years ago

I signed up for ProSafe storage in Parma today. Lady that signed me up said I can access my storage unit until ten pm- online it even says gate access until ten pm. It is 8 pm and gate will not open keeps saying access denied area closed..... I also tried the door with my code and says the same thing, access denied area closed. 8 pm isn't ten pm... not happy at all. I've called a few times and have left voice messages and can't get ahold of anyone!