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Proximity at ODU
- Apartments
- Norfolk, VA
About this business
Location details
1037 West 39th St, Norfolk, VA, 23508, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The place is tolerable if you can ignore sewage odors, trash overflows, rats scratching in the walls and vents and cockroaches everywhere you turn.
Business response:
Thank you for sharing your feedback. We’re sorry to hear about the concerns, as this is not the standard we strive to maintain for our residents. We encourage you to contact our Customer Care team at CustomerService@druckerandfalk.com so these concerns can be addressed promptly.
Several men who work for maintenance & management come in unannounced every week. The water to shower is almost never hot, but each person who rents a room pays $100 a month in water + sewer?? The wifi barely works. Most of the doors to enter the building do not lock, so quite anyone can enter into the building. Shootings every other night on just a few streets over. Music constantly blaring. Of course : black mold, roaches & rats! The renewal rate for a one bedroom is listed at $815.00 which has increased $200 in just 1 ye... read more
Business response:
We take your concerns seriously; however, many of the issues described do not reflect our standard practices. Our team is trained to provide proper notice for all entries, maintain access to buildings, and ensure amenities like water and Wi-Fi meet reasonable expectations. Pet policies and fees are clearly outlined in lease agreements, and we'd be happy to outline them for you. That said, we value all resident feedback and encourage you to contact our team at CustomerService@druckerandfalk.com so we can review your experienc... read more
DO NOT LET YOUR CHILD LIVE HERE - Serious Health & Safety Concerns I'm writing this review as a concerned parent to warn others about the horrible living conditions at Proximity. My daughter lived here, and her experience was extremely disappointing and disturbing. This place is rat and roach infested - and I'm not exaggerating. There are trash chutes on every floor, but the trash rooms are often overflowing with garbage piled up to the ceiling. The chute leads to a door that is regularly left open, allowing all kinds of a... read more
Business response:
Thank you for taking the time to share your feedback. We take health and safety concerns very seriously and regret to hear about your experience. We encourage you to contact our Customer Cares Line at (877) 385‐1878 or email CustomerService@druckerandfalk.com so that we can better understand the situation and look into it further. Resident well-being is important to us, and we are committed to addressing concerns brought to our attention through the proper channels.
Someone passed out at the dumpster. Says no trespassing so tried to call front desk/security but no answer. There's squatters here most times because trash isn't cared for. Mostly feel unsafe walking past this building
Business response:
Angelina, thank you for bringing this matter to our team's attention. We do recommend contacting the local authorities for matters such as these if you are unable to get a hold of our office. We assure you that the comfort of our residents is an absolute priority and we apologize for any discomfort you've experienced. Please reach out to us at our Customer Cares Line at (877) 385‐1878 or CustomerService@druckerandfalk.com to chat further, thank you.
All jokes aside please don't consider renting with these con artist . They claim that they lease by the bed which is true but comes with a catch. This month my rent was $1,119.01 FOR A ROOM in a 3 bed room apartment which is listed at $819 . That's almost $300 extra strictly for water / Sewage. Now you might be thinking oh my kid won't use that much water NO . THEY DONT CHARGE WATER/SEWAGE BY UNIT USAGE. THEY TAKE THE BUILDING AS A WHOLE AND DIVIDE IT BY EVERY TENIT. I'm the only person living in this 3 room unit why should ... read more
Business response:
Dee, we appreciate you taking the time to provide this detailed feedback on your experiences with us. Our team is truly sorry to hear about the troubles you've had. Please contact our Customer Cares Line at (877) 385‐1878 or CustomerService@druckerandfalk.com so that we can personally work with you to address your concerns regarding your utility bill as well as the maintenance problems you've encountered. Our current management team is truly working hard to provide each of our residents with a comfortable and high-quality ho... read more
Frequently asked questions about Proximity at ODU
How is Proximity at ODU rated?
Proximity at ODU has a 3.4 star rating with 366 reviews.
When is Proximity at ODU open?
Proximity at ODU is closed now. It will open tomorrow at 9:00 a.m.