Psychiatric Wellness Center

R Phipps 

on Google

2 months ago

This is a very generous two-star review. I had an appointment at 8 am, so that is my woe story for today. I do not usually come into the office this early. I am proud of my punctuality, so I arrived early by a few minutes. The sign on the door said they opened at 8:30 am. I have ambulatory issues, so I did not check the door. Five to seven minutes passed before someone else went through the door. I entered shortly after and spoke to the receptionist about the problem with their sign. The response was, "Oh yeah, it has been ... read more

Frank 

on Google

4 months ago

I have had an extremely upsetting and awful experience trying to get my elderly mother a first appointment at this location. Twice now they wait until the day of the appointment to call and cancel on us with little explanation or care. The receptionists are dispassionate and fast talking (good luck understanding their light speed babbling), and you get the impression that patients are being processed like cattle. They try really hard to get you to agree to remote appointments. They really don't want to see you in person. I c... read more

Fabian Cervantes 

on Google

4 weeks ago

I’m deeply disappointed with my experience with the Psychiatric Wellness Center. Over the past two days, I’ve called twice, only to be placed on hold for an unreasonably long time. Yesterday, I waited nearly 25 minutes, and today, after holding for over 30 minutes, I had no choice but to hang up. This is especially troubling given that this is a mental health facility where timely and compassionate communication should be a priority. For those of us reaching out for help, this kind of service—or lack thereof—is disheartenin... read more

Penny Sather 

on Google

4 months ago

After my experience with this office I am searching for someone else. I have been on the same meds for 8 years with no changes and no changes needed. I can only get 20 days at a time of standard meds (not controlled substances). They force you to see their nurse practitioner because it’s supposedly cheaper, yet I get random bills. I can’t get my meds refilled on time no matter how many times I call, and half the time it’s the wrong dosage. I requested to switch to see Dr B and it wasn’t until my husband told Dr B about all ... read more

Tiff 

on Google

2 months ago

I was nervous to make the appointment as well as speak with a male provider (as a woman). I had my first appointment with Dr Bhurgri and he was very thorough, easy to talk to and kind. I was also very impressed with how professional and quick the office staff was. Overall, a great experience and would recommend this office