Psychiatric Wellness Center

clarissa lopez 

on Google

a month ago

I’m extremely upset that they will push to have appointments over Telehealth where the appointment will be 5 minutes at most, feel rushed to the point that it feels like they just want to get people in and out, and where the psychiatrists don’t seem to care to be there. I’ve since decided to go to a new place, but Psychiatric Wellness Center will not send me my medical records. It has been almost impossible to get on a call with the person in charge of records. The front office will tell me she is there and available, but wh... read more

Natalie Ramos 

on Google

3 weeks ago

Dr. Bhurgri is an awesome psych! I went to him when I first had early symptoms of depression. He listened to me and my concerns. He knows a lot of the new medications and technology available for mental health. He introduced me to TMS. I have done is twice now and have noticed more positive improvement each time I've done it! I couldn't recommend TMS more. It really works. 

R Phipps 

on Google

4 months ago

This is a very generous two-star review. I had an appointment at 8 am, so that is my woe story for today. I do not usually come into the office this early. I am proud of my punctuality, so I arrived early by a few minutes. The sign on the door said they opened at 8:30 am. I have ambulatory issues, so I did not check the door. Five to seven minutes passed before someone else went through the door. I entered shortly after and spoke to the receptionist about the problem with their sign. The response was, "Oh yeah, it has been ... read more

Fabian Cervantes 

on Google

2 months ago

I’m deeply disappointed with my experience with the Psychiatric Wellness Center. Over the past two days, I’ve called twice, only to be placed on hold for an unreasonably long time. Yesterday, I waited nearly 25 minutes, and today, after holding for over 30 minutes, I had no choice but to hang up. This is especially troubling given that this is a mental health facility where timely and compassionate communication should be a priority. For those of us reaching out for help, this kind of service—or lack thereof—is disheartenin... read more

Frank 

on Google

6 months ago

I have had an extremely upsetting and awful experience trying to get my elderly mother a first appointment at this location. Twice now they wait until the day of the appointment to call and cancel on us with little explanation or care. The receptionists are dispassionate and fast talking (good luck understanding their light speed babbling), and you get the impression that patients are being processed like cattle. They try really hard to get you to agree to remote appointments. They really don't want to see you in person. I c... read more