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Public Storage

4.9

About this business

Find storage near you at this Helotes Public Storage. Reserving the perfect space to fit your needs is free, with no commitment required. Choose our online eRental option, to skip the counter and go straight to your storage unit when you move in. We also offer the same personal attention that we've been giving for nearly 50 years. Come visit us in your neighborhood! 

Location details

12260 Bandera Rd, Helotes, TX, 78023, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.9446 reviews
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Dwayne M.'s profile image
Dwayne M. 
9 months ago

I REALLY wish I was not writing this review. I have used this facility for close to a year and the other facility they own on Fredericksburg before, as well. However, for about a month now, I have been regularly having to call about a RAT in my unit and the property. I have so far, received one call back in response to my 3 or 4 messages. Unfortunately, no info was giving to me handling of the rat. Every time I go to my unit, I see fresh droppings, more gnawing, and where he literally is MOVING items in my unit that I place ... read more

Jay's profile image
2 months ago

Kim was extremely helpful with our vacating process, she inspected our unit and closed our account within 30 minutes of informing her that everything was moved out, she deserves 10 stars. 

OwnWithOmar's profile image
OwnWithOmar 
2 years ago

Mary Ann was an absolute pleasure to come across! I'm sure she'll brighten up anyone's day!! I came in to get info on a storage and walked out with some extra knowledge and wisdom. Maryann was a great communicator and made sure I understood what the rental agreement terms were. Public storage I think she deserves a raise... she is an exemplary employee 

Brittany Gonzales's profile image
Brittany Gonzales 
a year ago

While Mary Ann was extremely helpful and informative, she was the only positive thing about this location. I had only had my furniture stored here for a month when I returned to my unit to find termites on my shelves and patio furniture. Don’t rent here if you value you’re things. 

Rigo Montenegro's profile image
Rigo Montenegro 
5 months ago

Appreciated this locations great customer service which made moving in extremely simple. Appreciate the cleanliness of the property and competitive pricing. The app makes entering and exiting so easy. Happy customer. 

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Frequently asked questions about Public Storage

How is Public Storage rated?

Public Storage has a 4.9 star rating with 446 reviews. 

When is Public Storage open?

Public Storage is closed now. It will open tomorrow at 6:00 a.m.