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Public Storage

4.8

About this business

Location details

12260 Bandera Rd, Helotes, TX, 78023, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.8473 reviews
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Vaeyda Macias's profile image
Vaeyda Macias 
2 weeks ago

I recently won a storage unit at 12260 ,Bandera Rd Helotes Texas . I will be posting photos of how to unit was advertised online. My timestamp merchandise payment receipt , and what I got in person. Also, photo also timestamped . I called the office and the manager on site told me that he couldn’t do anything for me . So I asked him if I could speak to the district manager. He told me he wasn’t sure the district manager would contact me over10.00 bid. It’s the principle! I don’t want my money back , I want them to take respo... read more

Miguel Martinez's profile image
Miguel Martinez 
7 months ago

Efrain at Public Storage is awesome! Super friendly and was ready to help. His work ethic is on point, and he really knows how to make customers feel welcome. Public Storage is lucky to have an asset! If you need anything, definitely ask for him! 

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David Doan 
4 months ago

I have had my storage unit since 2018 and the staff at the center have been outstanding. The facility is clean and safe; I tried to get into my storage unit on a Saturday night at 10:00pm to get a backpack, crampons and an ice ax and it set off an alarm at the Helotes police station. The Cops were there in five (5) minutes. Thank you Tarryn for reducing my monthly bill by $89.00. If you pay your bill on time, they will reward you. 

Kevin Bryan's profile image
Kevin Bryan 
5 months ago

Easy to access and the storage unit was adequate for our needs. The lock to the latch on the door was a little difficult to get off, but it was not that big of a deal. Overall, I would recommend. 

Marcos Juarez's profile image
Marcos Juarez 
a week ago

I visited the public store in Helotes. Kellie was very helpful and nice. 

Frequently asked questions about Public Storage

How is Public Storage rated?

Public Storage has a 4.8 star rating with 473 reviews. 

When is Public Storage open?

Public Storage is closed now. It will open at 6:00 a.m.