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Public Storage

4.8

About this business

Location details

12260 Bandera Rd, Helotes, TX, 78023, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.8471 reviews
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Vaeyda Macias's profile image
Vaeyda Macias 
2 weeks ago

I recently won a storage unit at 12260 ,Bandera Rd Helotes Texas . I will be posting photos of how to unit was advertised online. My timestamp , merchandise payment receipt , and what I got in person. Also timestamped . I called the office manager and was told , he wasn’t sure the district manager would contact me over a $10.00 bid. It’s the principles! I don’t want my money back Manager , I don’t want an apology! I want them to take responsibility and make it right with your customer 

Miguel Martinez's profile image
Miguel Martinez 
5 months ago

Efrain at Public Storage is awesome! Super friendly and was ready to help. His work ethic is on point, and he really knows how to make customers feel welcome. Public Storage is lucky to have an asset! If you need anything, definitely ask for him! 

David Doan's profile image
David Doan 
3 months ago

I have had my storage unit since 2018 and the staff at the center have been outstanding. The facility is clean and safe; I tried to get into my storage unit on a Saturday night at 10:00pm to get a backpack, crampons and an ice ax and it set off an alarm at the Helotes police station. The Cops were there in five (5) minutes. Thank you Tarryn for reducing my monthly bill by $89.00. If you pay your bill on time, they will reward you. 

Kevin Bryan's profile image
Kevin Bryan 
4 months ago

Easy to access and the storage unit was adequate for our needs. The lock to the latch on the door was a little difficult to get off, but it was not that big of a deal. Overall, I would recommend. 

Lady J's profile image
Lady J 
5 months ago

I got the absolute best deal at that location. Best service and never had any issues whatsoever. You need to visit this location and the one Fredericksburg directly across USAA. 

Frequently asked questions about Public Storage

How is Public Storage rated?

Public Storage has a 4.8 star rating with 471 reviews. 

When is Public Storage open?

Public Storage is open now. It will close at 9:00 p.m.