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Public Storage

4.6

About this business

Location details

4800 Village Pkwy, Highland Village, TX, 75077, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 5:00 p.m.
Sun9:30 a.m. to 5:00 p.m.
4.6501 reviews
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Rayei Bordelon's profile image
Rayei Bordelon 
2 weeks ago

Overall my experience here was fine but trying to cancel my unit, Pam was on lunch and there’s was NO sign up on the door. If there’s an allotted time that workers will be gone for lunch everyday, there should be a sign out so people don’t have to wait around not knowing why the office isn’t open or get one of those flip open closed signs if the time differs. I had called this morning telling her I don’t live close by but I need to cancel my unit and she let me know the store hours and that I’d need to come in to cancel but ... read more

Maxanne Whitehead's profile image
Maxanne Whitehead 
2 months ago

Pam was the best! She worked with me on getting everything squared away for my first ever rental! She has patience and excellent customer service. Go see Pam! 

Alexis McPherson's profile image
Alexis McPherson 
3 months ago

Pam is so sweet! She helped my husband and I get situated in our unit and then I had some concerns about rental prices going up too quickly and she let me know that the staff will always do their best to help with that even if I have to switch units. 

Michelle Thompson's profile image
Michelle Thompson 
5 months ago

The staff is the best. Pam is so helpful and explained everything to me and made sure all was ready for my daughter to start moving stuff in before I arrived. My phone calls were returned in a timely manner if I had to leave a message. 

Cheryl Taylor's profile image
Cheryl Taylor 
3 months ago

I have had excellent service at the public storage in Highland Village. Pam has been a godsend. She has been very helpful in securing my storage rooms, moving and helping with my payments. Her help is why I will continue to use this particular location. 

Frequently asked questions about Public Storage

How is Public Storage rated?

Public Storage has a 4.6 star rating with 501 reviews. 

When is Public Storage open?

Public Storage is closed now. It will open at 9:30 a.m.