Public Storage

Lar Hedrick 

on Google

3 weeks ago

Gina (located on 1000 S Mason Rd) has been very accommodating and patient with me as a have attempted to pay my bill each month. My unit is located down the street from her facility and she has been forced to manage her property and the property located where my storage unit is located. The app does not work and I have dealt directly with Gina to make my payments She deserves a huge raise for being so kind to me and others. What a terrific resource Public Storage has in Ms. Gina Thank you so much!!! 

Mohd Shboul 

on Google

3 months ago

Gina was able to explain all the processes and help me get the unit I need. she is very knowledgeable and friendly. she is amazing I have not had this good customer service experience before. never had such a good experience. thank you Gina for all you do. 

Aurie Monzingo 

on Google

4 weeks ago

Had an initial issue with the property a few months after move in, it was addressed in a professional manner by the business and district manager. Treated me with respect. Property and storage have been great location and facility. 

Krista S 

on Google

2 months ago

Office staff were great to work with, in particular, Gina. Wish management would give staff phones or radios so they could be aware of customers waiting at the office. This is a PS-wide issue. Not just at this facility. 

Ayesha Wilson 

on Google

3 weeks ago

I just received a call from someone who was extremely rude. I asked him about my storage price increase and he was very nasty with me. I asked his name and he said Kyle. When I asked his last name he replied I am not giving you my last name.He refused to tell me who is the manager. I normally talk to a lady when I call. I don’t know her name but she is very kind and takes the time to explain everything.