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Public Storage
- Self Storage
- Katy, TX
About this business
Location details
1001 S Mason Rd, Katy, TX, 77450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Gina (located on 1000 S Mason Rd) has been very accommodating and patient with me as a have attempted to pay my bill each month. My unit is located down the street from her facility and she has been forced to manage her property and the property located where my storage unit is located. The app does not work and I have dealt directly with Gina to make my payments She deserves a huge raise for being so kind to me and others. What a terrific resource Public Storage has in Ms. Gina Thank you so much!!!
Had an initial issue with the property a few months after move in, it was addressed in a professional manner by the business and district manager. Treated me with respect. Property and storage have been great location and facility.
Gina was able to explain all the processes and help me get the unit I need. she is very knowledgeable and friendly. she is amazing I have not had this good customer service experience before. never had such a good experience. thank you Gina for all you do.
Office staff were great to work with, in particular, Gina. Wish management would give staff phones or radios so they could be aware of customers waiting at the office. This is a PS-wide issue. Not just at this facility.
Gina did a great job helping us get a lock changed out and coordinating with another property. Very helpful and nice. I highly recommend this location
Frequently asked questions about Public Storage
How is Public Storage rated?
Public Storage has a 4.6 star rating with 215 reviews.
When is Public Storage open?
Public Storage is open now. It will close at 9:00 p.m.