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When you want to purchase high quality used auto parts and need help in getting whats right for your car, come to the best…come to us. We’ve been in business and family-owned since 1991. We service Youngsville, Wake Forest, Raleigh, Durham, Chapel Hill and surrounding areas daily. We sell auto parts for all foreign and domestic makes and models. We have a great group of sales people to help answer any questions. We also offer a number of services that make restoring your car easier. We ship daily with UPS and R&L Carriers... read more
6118 State Hwy 96, Youngsville, NC, 27596, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Worst service period. Called and put in a invoice over a week ago for a rear carrier, while on the phone I was told 2 days wait time for the part. Went and paid for the part the next day. Here it is now a week and two days later, finally called them back to find out if it had been pulled yet or not, and was told yes but not given any sort of reasoning for why it took so long and when asked if there was anything that they do for customer satisfaction for waiting so long was told nope, they can't offer a discount, or anything ... read more
Called and very rude on the phone, it’s not that hard to be decent. I suppose they’re fine with losing business.
90 day warranty is 90 days. I get it. I didn't get to try it before that time was over. But if you sell me a $1250 bricked ecm and I have all the proof to back it up that seems a bit unfair to me. (I sent it to one of the best tuners in the country. Not a dealer. Feel free to ask which one.
Very nice and friendly. We had to wait for a little bit while they cleared the drive so we could pull through, but the machine operator was nice and apologized for the wait. It was also very cool to watch him operate the claw and magnet to move the metal.
In regards to the reply, I sent multiple emails no reply, after offering a shipping label Worst communication I’ve ever encountered. Drag things along for a week trying to get a part, nobody answers the phone, email back and forth, just for them to go completely silent after multiple attempts at getting an item shipped and even willing to provide a prepaid label to guarantee a delivery date I required.
R Stroud's Inc has a 4.8 star rating with 119 reviews.
R Stroud's Inc is closed now. It will open at 8:00 a.m.