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IDEAL SELF STORAGE IN DECATUR, ILLINOIS Red Dot offers simplified self storage solutions that work on your schedule. Using the most up-to-date technology, you can reserve a unit by phone, online, or at our onsite kiosk 24/7, 365 days a year. We offer month-to-month rentals with no deposit, giving you the flexibility to plan a big move with ease, or to store seasonal items to help you get your garage back. Store your RV, extra auto, or boat in a secure space in our fully fenced facility. We also provide specialized climate-co... read more
5465 US-36, Decatur, IL, 62521, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 7:00 p.m. | |
Sun | 9:00 a.m. to 5:30 p.m. |
Do NOT do business with this company. My local storage unit in Decatur, IL was acquired by SROA this summer. We did not receive communication that the company had changed owners until almost a month after the switch. I have been trying to close out my account for a month. There is no one on-site. The phone number listed in the robo-text and automated calls gives you the option to 1) make a payment or 2) speak to a manager. If you hit 2 it puts you in a perpetual loop and you never speak to a human being or even get the optio... read more
Staff may be great but several units gotten broken into over the weekend including mine. Made a police report but they got some of my personal belongings. I would not recommend this place I will be moving out soon. No cameras so I'm screwed. I've been there 3 years now but gate is broken right now and no cameras.
Falsely advertised as secure. With gate code access and surveillance. Not at all. The gate has been crashed through, all security cameras have been removed. There are random units that are open to the world and pilfered.
We went to get some items out of our storage locker and somehow a very large racoon had gotten into the sealed storage locker and ruined the King size bed and a chair- and a small blanket chest. It died on the furniture. It had been there for awhile. Insurance does not cover rodent damage. Red Dot said I must have let it in, when, how? No food or water in locker. Crazy. Then they said by the way your rental fee is went up to 224.00 a month!!! OMG Looking to move out of there. No heat, no water, stuff not safe.
Unfortunately I do not recommend using this company. There was a time during the winter that the facility was not able to be accessed due to being ice covered. You could not gain any traction. I had to bring my own salt to access my property inside of my rental. When I called the company I was met with a rude individual and told they will notify management, it will be resolved in 48 hours….. Recently when I noticed their rental rates had significantly dropped I had reached out about how to go about reviewing my contract and... read more
Red Dot Storage has a 4.8 star rating with 57 reviews.
Red Dot Storage is closed now. It will open at 7:00 a.m.