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Redirect Health Corporate Office
- Hospitals
- Phoenix, AZ
About this business
Redirect Health is the result of over 20 years of innovative work in healthcare with a focus on putting people first and the businesses that employ them. Healthcare can be expensive and challenging for businesses and individuals, but we believe it doesn’t have to be that way. That’s why we have a straightforward mission—getting easy and truly affordable healthcare to everyone. When you need medical care, Redirect Health gives you confidence to get healthy while avoiding visits, minimize hassle, and saving you money.
Location details
2020 N Central Ave, Suite 400, Phoenix, AZ, 85004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service ever. I have been trying to get a bill paid to my provider for over a YEAR! I've sent my bill copy in multiple times and continue to get the run around between customer service and waiting another 3 days for someone further up the food chain to call me. I've been told the bill was paid but my provider has no record of receiving it. I also can't schedule an MRI with this provider because the bill is past due from March of 2023! I've spent most of May on phone calls trying to coordinate additional tests ... read more
I have been a patient for over 25 years but since they have gone from Arrowhead Health to Redirect Health the quality of service and care has declined significantly. You never see the same practitioner and their communication and online scheduling is terrible.Today was the final straw: I showed up for my physical 40 minutes early only to be told they only scheduled me for 15 minutes instead of 30 so they couldnt do it; but I could see the ** for something else. Seriously, they couldnt fit in an extra 15 minutes. ************... read more
In September of 2020 I had chest pain and shortness of breath. On speaking with one of their doctors and for fear of having C19 it was suggested I go to the hospital for in-person care. Upon asking if this would be covered I was told there would be an out-of-pocket cost but there is coverage. After the visit I got several bills, all of which I paid. The first bill was $1,700 or so. They negotiated it down but told me I was on the hook for it. I drained my retirement for it. I got a smaller bill with just a few hundred due, t... read more
Im extremely sorry that I ever agreed to switch to this health cost share program. I have had to constantly communicate with these people and get permission for every little thing. There have been multiple situations of payments that should be covered visits to my primary care doctor and routine blood tests that are not paid and I have to fight for them to be resolved. The doctors office is always blamed for not communicating to submit the billing correctly. I have provided copies of my card that I had to print out and make ... read more
This company has dodged payment for several bills after they preapproved a screening procedure. The membership department has been great, the payment department is not in any kind of integrity, lying, failure to communicate, etc. I'm starting to think this is elderly abuse.
Frequently asked questions about Redirect Health Corporate Office
How is Redirect Health Corporate Office rated?
Redirect Health Corporate Office has a 4.6 star rating with 3,954 reviews.
When is Redirect Health Corporate Office open?
Redirect Health Corporate Office is closed now. It will open on Monday at 8:00 a.m.