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Rehab Medical of St. Louis, Inc.


About this business

Rehab Medical is a mobility equipment provider that specializes in Complex Rehab Technology (CRT). CRT is the configuration of mobility equipment that requires custom fitting, design, adjustment, and programming to meet the unique needs of each patient. Rehab Medical strives to improve lives through CRT with its team of experienced assistive technology professionals (ATPs) who utilize innovative technology to help patients regain their independence. Since the company was founded in 2005, Rehab Medical has helped more than... read more

Location details

924 Hemsath Road, St. Charles, MO, 63303, United States

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Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
4.85 reviews
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Heather Heitman's profile image
Heather Heitman 
a month ago

If there was a way to give negative stars I would. The brake cable on my sister's chair broke in end February. Today is June 6th. This is a brake system that the right hand control locks the brakes on both sides. I have waiting for Rehab Medical, who the chair was purchase from in 2021, to provide and install the correct cable for over THREE MONTHS. I'm done. Working brakes is an essential part of any wheelchair. It shouldn't take over ninety days to figure out a brake cable when you are the company who sold the chair initia... read more

lori graves's profile image
lori graves 
a month ago

I cannot even begin to tell you the level of incompetence this company has. Their customer service is AWFUL and they are nothing but liars. My husbands wheelchair has been out of commission for going on 4 MONTHS. First it was "waiting on a part from China" that went on for the first few months. then it was "part was delivered to you" ummm no it wasn't. "Part was delivered but we can't find it" and the excuse this week is back to "part never came in" . This is a part that can be bought from Amazon and delivered over nig... read more

Michelle Filippi-Robb's profile image
Michelle Filippi-Robb 
3 months ago

Incredibly fast assistance. They led me through process leaving me with no confusion or feelings of being overwhelmed. It was a nice change from past experiences. Thank you 

Lori Graves's profile image
Lori Graves 
a year ago

Husband ordered chair in October. He received a phone call that it would be here in November. It wasn't. He then received a phone call that it would be in before Christmas. It wasn't. Then it was the first week of January. He then received a call from a "manager" that his chair was in and would be delivered the following week and he needed to pay. So he did...Guess what? No chair. And still no chair and now they are not returning his phone calls. 

Jim “Roller Jim” K's profile image
Jim “Roller Jim” K 
2 years ago

I just got my new Quantum Q6 edge 2.0 a couple weeks ago. This time it only took four appeals over a little more than 10 months but we got the insurance company to cover everything including ilevel. Then I find out they're only getting covered out of network and my insurance company is saying I owe over $7,000 for out of network copay! In a panic I called Emily to immediately let her know I can't keep this chair. She told me to hold on a few minutes while she checks with her boss because this is not normally something that's... read more

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Frequently asked questions about Rehab Medical of St. Louis, Inc.

How is Rehab Medical of St. Louis, Inc. rated?

Rehab Medical of St. Louis, Inc. has a 4.8 star rating with 5 reviews. 

When is Rehab Medical of St. Louis, Inc. open?

Rehab Medical of St. Louis, Inc. is closed now. It will open tomorrow at 9:00 a.m.