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Reliable Mazda Parts
- Auto Parts & Supplies
- Springfield, MO
About this business
Location details
438 S Ingram Mill Ave, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Jesus and Armando were great to work with when buying my Jesus and Armando were great to work with when buying my new CX-50 hybrid. They were very pleasant to work with and didn’t make me feel pressured in any way. I would highly recommend buying a new Mazda with them!
Business response:
We're delighted to hear that Jesus and Armando provided you with a great experience when purchasing your new CX-50 hybrid. Thank you for sharing your positive feedback!
The dealer was friendly but ultimately could not help me The dealer was friendly but ultimately could not help me price a single payment lease.
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Customer Alonso was a very helpful salesman. He took time to explain the car and the technology to me. He even encouraged me to return if I had any questions about anything. He was professional, not pushy, very polite, and genuinely interested in me as a person as well as a customer. I hope the dealership values him as part of their team. The experience was very positive.
Business response:
Thank you for the positive review!
Mazda CX-9 We’ve been shopping for a new SUV for several months. Our salesman Daniel kept in touch weekly and kept us apprised of inventory and specials. They were very accommodating when we wanted to test drive several different models.
Thanks Leo! Our salesperson Leo Simmons at Reliable Toyota was great! No pressure, patient and helpful through the entire car buying process. We are enjoying our 2017 Highlander.
I bought a used 2016 Mazda CX-5 just under 88k miles from I bought a used 2016 Mazda CX-5 just under 88k miles from this dealership 4 months ago, and I've only put a few thousand miles on it so far. A few months after purchase, I noticed a slight whine, which I wasn't initially worried about, assuming it was a belt or something that could hold off until the first oil change interval since the dealership had just done a maintenance inspection. However, the noise increased drastically over the next 6-8 weeks, so I brought it i... read more
Bought a new CX50 on October 21st and as of November 25th Bought a new CX50 on October 21st and as of November 25th still have not received a payment statement. First payment is due December 5th. Anyone knowing how the mail service works knows payment will not get there on time. I had to go to the dealership twice before I got the right information for billing statement.Would not recommend any dealership in Springfield that begins with "Reliable"
Business response:
Thank you for bringing this to our attention. We apologize for the delay in receiving your payment statement and the inconvenience this has caused. This is certainly not the level of service we aim to provide. We would like to help resolve this issue as quickly as possible. Please reach out to Paul Becker at Pbecker@reliablecars.com, and he will assist you in getting everything sorted out to ensure you have the information you need moving forward. We appreciate your patience and the opportunity to address this matter.
Poor customer service attitude by Wyatt Calvin displayed Poor customer service attitude by Wyatt Calvin displayed in refusing to provide free seat belt extender for my Mazda. He informed me Reliable Mazda is not an authorized Mazda dealership?
Business response:
Hi William, Thank you for sharing your experience. We are sorry to hear you had a negative experience with our service team. Please contact Robert Beverly at rbeverly@reliablecars.com at your earliest convenience so we can discuss what happened.
STAY AWAY - AWFUL SERVICE Want to deal with shady managers who are out to get you? Call Reliable Mazda today! A place where the manager will call and blame you for their awful service. I walked in ready to sign on the dotted line... It wasn't going to be any easier.... They couldn't close the deal. STAY AWAY
Business response:
Nate, we're very sorry to see that your experience with us was not worthy of five stars. We'd like to learn more about your visit with us. Customer service is our top priority and we want to see if we can make it up to you and address your issue. Please reach out to us or feel free to stop by at your convenience.
Frequently asked questions about Reliable Mazda Parts
How is Reliable Mazda Parts rated?
Reliable Mazda Parts has a 3.1 star rating with 9 reviews.
When is Reliable Mazda Parts open?
Reliable Mazda Parts is open now. It will close at 6:00 p.m.