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Reliable Subaru Service
- Auto Repair
- Springfield, MO
About this business
Location details
438 S. Ingram Mills Road, Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I have always experienced very helpful and kind staff at this location. We have had our car for 11 years and I have trusted them with my car every time they have done a great job. I’m always impressed with the cleanliness of the facilities and the amenities of the lounge or waiting room. I frequently get my car detailed through the dealership and it always comes back to me 100%. I am so thrilled that we are able to use the dealership regularly.
I have used Reliable Subaru for service for 8 years and finally couldn’t take it anymore. I was looking for a consistent, reliable place to take my car for repairs, but that was not my experience. Besides the fact there seems to be a high turnover, which makes consistent service difficult but I just took my vehicle to a new place to verify the repairs Reliable said I needed, and they said they were unnecessary. It’s makes me wonder how much of the work on my car in the last year was necessary or if I was just viewed as someo... read more
If I could do Zero stars I would. — this was the worst experience I’ve had with a shop in a long time. I came in because of issues with my automatic start and specifically asked about the front brakes. I was told there would be a diagnostic fee, which I agreed to. Later, they called to explain the issue and gave me a quote that included both the battery-related repairs and brake work. I declined the brake service due to the cost, and they said that was fine and they’d just address the other issue. However, while I was at w... read more
All of the staff were friendly and helpful, but Austin in the service department really went above and beyond. He made sure I was informed and comfortable with every part of the process, and I never felt pushed into paying for services I didn't need. They kept my car overnight and provided me with a rental, free of charge. I was truly impressed with the competence and care of the team, but especially Austin. Thanks!
I brought my 2020 Outback in for just one service--to drain and refill the CVT fluid. Twice I told my service advisor not to flush it which takes twice as much of the very expensive fluid. But they ended up flushing it anyway and charging me for it costing me twice as much as it should have. The second problem I had was that I was waiting for the service to be done and was told that it would be an hour, an hour and a half tops. After two hours, I went to check on it only to discover that it hadn't even been started on yet, ... read more
Frequently asked questions about Reliable Subaru Service
How is Reliable Subaru Service rated?
Reliable Subaru Service has a 4 star rating with 80 reviews.
When is Reliable Subaru Service open?
Reliable Subaru Service is closed now. It will open at 7:00 a.m.