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Reliable Subaru Service
- Auto Repair
- Springfield, MO
About this business
Location details
438 S. Ingram Mills Road, Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I have always experienced very helpful and kind staff at this location. We have had our car for 11 years and I have trusted them with my car every time they have done a great job. I’m always impressed with the cleanliness of the facilities and the amenities of the lounge or waiting room. I frequently get my car detailed through the dealership and it always comes back to me 100%. I am so thrilled that we are able to use the dealership regularly.
I brought my 2020 Outback in for just one service--to drain and refill the CVT fluid. Twice I told my service advisor not to flush it which takes twice as much of the very expensive fluid. But they ended up flushing it anyway and charging me for it costing me twice as much as it should have. The second problem I had was that I was waiting for the service to be done and was told that it would be an hour, an hour and a half tops. After two hours, I went to check on it only to discover that it hadn't even been started on yet, ... read more
04/17/2025: Had to change my initial visit review of 5 stars to 2 stars: Made an appointment for Tuesday, 04/08/2025 at 9:30 am, to have my front and rear differential fluids replaced, that was "recommended" (not Required by Subaru Maintenance Schedule) by Realiable Subaru and an oil change for an extended road trip that we planned on starting on Friday, 04/18/2025. A shuttle drive home service was provided by a nice fellow who was very accomodating to all passengers. On or about 12:30 pm I was called notifiying me my vehic... read more
All of the staff were friendly and helpful, but Austin in the service department really went above and beyond. He made sure I was informed and comfortable with every part of the process, and I never felt pushed into paying for services I didn't need. They kept my car overnight and provided me with a rental, free of charge. I was truly impressed with the competence and care of the team, but especially Austin. Thanks!
The service team at Reliable Subaru is terrific! I appreciate the care taken with my car, but especially the care given to customers and their needs. Will and the service team have worked with me on more than one occasion to work with my schedule and to take care of my requests. Thanks for your excellent service!
Frequently asked questions about Reliable Subaru Service
How is Reliable Subaru Service rated?
Reliable Subaru Service has a 4.1 star rating with 73 reviews.
When is Reliable Subaru Service open?
Reliable Subaru Service is open now. It will close at 3:00 p.m.