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Rent-A-Center

3.6

About this business

Location details

8437 Colerain Ave, Cincinnati, OH, 45239, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat09:00 a.m. to 6:00 p.m.
SunClosed
3.657 reviews
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Jamaica Bryant's profile image
Jamaica Bryant 
2 months ago

Shout out to Jess and Sibel for taking care of me!! Process was and has been smooth. Oh and they text , makes it convenient when your working or tied up. They are so sweet and don’t get tired of me calling. My bedroom set is Gorgeous …… I appreciate the patience. Long term customer I will BE … 

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Katelin 
2 months ago

I am genuinely baffled by the level of incompetence and lack of communication/knowledge at this company. I attempted to rent a couch and ran into an issue that no one, despite speaking with numerous representatives, was able or willing to resolve. No one seemed to know what they were doing, there was zero follow up, and phones and emails were completely ignored after multiple attempts at scheduling a delivery. This has been, without question the worst customer service I have ever experienced. 

Ronesha Taylor's profile image
Ronesha Taylor 
5 months ago

I wish I would have read the reviews before dealing with this store! This is my first time renting and the online process was initially smooth. I was contacted by Yvonne the same day to complete the process and sign the contract which I did, as well as provide the necessary documentation and references as requested. This was all completed on Thursday, my delivery was scheduled for Monday. Monday I called to confirm my delivery time and was informed Yvonne was no longer with the company, however once they found my file they ... read more

Dakari Kelly's profile image
Dakari Kelly 
3 months ago

Got denied for a Playstation cuz I refuse to pay an extra hundred dollars, and I do not have for references. It was agreed upon two different times that I would get a refund, and yet I'm still receiving emails that I owe payment on stuff that I was denied for. It's giving scam, it's definitely getting fraud. I just want my money back 

BlackWolf 1mwP's profile image
BlackWolf 1mwP 
5 months ago

Great customer service. The team was Amazing. Jeremy was beyond amazing and made the process simple and smooth. Great attitude 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 3.6 star rating with 57 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open at 10:00 a.m.