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Rent-A-Center

3.7

About this business

Location details

134 Highlands Square Dr, Hendersonville, NC, 28792, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed12:00 p.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.759 reviews
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Michelle Dickerson (Shellye)'s profile image
Michelle Dickerson (Shellye) 
a month ago

Been waiting for a delivery on a couch. Went in on Monday, was told Thursday, called then was told Friday, so I wasted my day when I had stuff I wanted to do called was told after 2 that passes called again at 4 was told they had one stop ahead of me but would be here. Well it's 20 after 5 they close at 6 and guess what? Haven't heard a peep from them. Great customer service Aaron's... 

Amanda branks's profile image
Amanda branks 
a year ago

Was gonna give 5 stars but then I was shown their true colors. I paid a desktop off 2 weeks ago then time for note payment came up and I couldn't pay it due to having a Death in my family someone really close to me so told em I would pay it the following week, they then doubled the Note payment and started saying we'll have to discuss a time to pickup the desktop even though it's paid off & I even have the paperwork signed saying it is. The day I told em I would pay the note I had a message from them that morning you can gue... read more

DaJackinCracken's profile image
DaJackinCracken 
2 years ago

They have been so awesome. They have worked with me on everything and been understanding when I was struggling. Jeff is the man and will get you all set. Everyone is polite and helpful. They have not been bugging my phone like you might hear. I have have been a customer for about 10 years and an employee at one point. You've done great and I appreciate all the help. 

Kaitlyn's profile image
Kaitlyn 
a year ago

If give 0 if I could. Got a dryer from them and stuff just didn’t go well, the dryer wasn’t working properly and the manager was not communicating well at all. She then spoke to My Husband and told me that My Husband said something completely different than he did. She has a very bad attitude and is very disrespectful, then proceeded to speak bad on my name to other customers of hers who happen to be my friend who relayed the information to me. Will 100% be going to corporate to complain about that 

yvette white's profile image
yvette white 
a year ago

I tried to get a washer dryer set from them. I was told to wait until an account manager was available. I called several times a week for a month and the staff always said whoever she is wasn't available. I finally call the corporate office and that doesn't help after a month they say it's on back order. I finally just gave up and went to appliance warehouse! WORST CUSTOMER SERVICE EVER. So annoying to be lied to for a month 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 3.7 star rating with 59 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open at 12:00 p.m.