Rent-A-Center

Michael Jordan 

on Google

6 days ago

This store has steadily gotten worse over time. My first visit was great, but subsequent experiences were terrible. I purchased a washer and dryer, and the washer that was delivered was damaged—the manager had to bring a replacement. Later, a couch I ordered arrived broken, and they refused to honor a paid-in program from a previous purchase. There’s a new manager every few months, but the excuses remain the same, and no one takes responsibility. Delivery drivers are careless, often damaging items, and they don’t call ahead—... read more

Matt Miranda 

on Google

3 months ago

I looked online to see what a quote would be about 2 months ago. I decided against getting anything from the company. I proceed to get spam called and texts from this location even after saying to stop contacting me. I then literally 2 months later get an email saying I have a payment due for products I don't even own. Call the manager and she assured me she would handle the issue and bam 2 days later they call me like bill collectors saying "you're two days behind can we get a payment" then after blowing up on them I get oh... read more

Gabriel De Santiago 

on Google

3 months ago

It was easy to rent. The problem. Is I cant drop off the refrigerator, they have to pick it up. I've called they said they will schedule a pickup, but dont come. Then they decide to keep charging me. I will update as soon as something changes. Still haven't picked it up. I should be charging them as storage. 

Lester Norris 

on Google

4 months ago

So I was finally able to get it worked out with no help from. The main manager of actual rent center. Tom had to reach out to me to get the matters resolved and did a pretty decent job with it, and happy with the outcome definitely appreciate Tom for giving me a call back then, helping me out and getting everything figured. 

Joey Wilkins 

on Google

6 months ago

I have merchandise with them and some fraudulent stuff happened with my bank account (told them this 5-7 times) and that I would make the payment online when I get it figured out. (Account is frozen because of it) and I get a call every day with threats to come get the merchandise or for them to call the police department, it’s always one threat or the other. Thomas I believe is the manager calls me 3-4 times a day from different phone numbers and scolds me like I am his child and like he has some right to talk to me the way... read more