Rent-A-Center

Killabezybb BEB 

on Google

4 months ago

Been with this rac in middletown for 13 going 14 years now Jr. Shandy. Mark. Dave. And now this dude Anyelo the new guy takes the cake with being the more disrespectful rude none human experience i have ever around he things his 4 years with your company he can do and say w.e he wants to the customers not to add my wife and I was in the store just the other day and we seen the assistant managers face of worry as he was potentially sending her father a broken ps5 that her father drove 2 hours to come get and he was still mes... read more

Rayon 

on Google

6 months ago

I’m really disappointed with my experience at this Rent-A-Center. I signed an agreement for a MacBook Air but I haven’t even received the computer yet and the system is already showing payment due dates. When I called to ask if the agreement could be paused until I actually got the laptop the employee I spoke with was rude and dismissive. He told me no, then mentioned something about refunding $10 and charging me $50 instead which didn’t even match what I was seeing in the app. When I asked how long it would take until I cou... read more

Lauren Herminghaus 

on Google

10 months ago

Do not rent from this place. My couch was listed as brand new, came delivered with tears and scrapes. Then they were supposed to deduct the original price and come repair. Several months later the deduction wasn't made and the repair guy never came. Then I get a call from the office stating that the repair guy is based in New Jersey and comes out periodically to fix repairs. They called and it so happened to be the only week that I had appointments and couldn't accommodate the repair man. They gave me an attitude about sayin... read more

MG U 

on Google

a year ago

The good news first. Angelo was very nice and I did receive my rented sofa in a very short time. The style was nice and it is comfortable. Now the rest. While selecting my couch (it had to be sight unseen because it was in the warehouse), I was told that the one I selected was identified as used only because it was delivered to a home where it didn't fit. Otherwise, it was brand new. Not so much. Couch arrived on time but smelled gross. There was a cigarette burn on the seat cushion and a stain on the side. I took some pic... read more

Dianna Elizabeth 

on Google

7 months ago

Please get new staff! I was just told off by a girl who worked there on the phone and then flat out refused to give me her name - she swore at me and everything and I do have the call recorded! She needs to be FIRED. When I called back to get her name she didn’t even start with a hi- who are you people hiring these days??? BIG YIKES!