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Rent-A-Center
- Furniture Stores
- Austin, TX
About this business
Location details
3909 North Interstate Highway 35, Austin, TX, 78722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My payment was due on Saturday 9/19/2025 I had tobrush my daughter to the hospital call the store and let them know I will be in Monday 9/22/2025 to make the payment and get the right merchandise because I was given the wrong merchandise to start but they had to look for it and get the right one delivered to me. So I got released for the hospital this morning 9/22/2025 l had barely got home and there knocking on my door saying my account is closed and need to pick up the stuff im like just talked them store wasn't even open ... read more
Delivery driver says he's a hustler! 🤣🤪😂 He isn't nothing but a little boy who has no respect for the handicapt. I'm in a wheelchair...he parks directly over the handicapt ramp in a no parking area, and then gets mouthy because I told him not to park there again. Then the lady at the store when I called said she looked at the cameras and he wasn't in a handicapt spot...that's funny, she had maybe 45 seconds from my 1st call and my second call...she didn't have time to watch a video, said all she saw was me being rude to... read more
The call started regarding him stating I was late. I told him that was incorrect plus they auto drafted my account without my permission and started to tell him they also had my info incorrect. He said okay bye!! Yes, Steven hung up in my face. When I called back and explained what he did was rude. He stated he hung up because I was talking crazy in his ear. I asked for a supervisor and he gave the phone to a delivery driver. Unprofessional!! The manager Fernando did no better. This store needs an overhaul!!
Scott was super nice and helpful. He explained everything so well.
Please avoid this place, they don't have anything but their own pockets in mind! I placed an online order & was told they'd receive the NEW furniture in inventory in 3 weeks. When it finally arrived, we went to pick up our furniture and were given the floor model instead. Actually, at first they said they didn't have our order. After some back and forth, they finally decided they did have it but they had set it out as a floor model. The furniture that supposedly had arrived that day? Was already on display? It made no sense... read more
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 3.3 star rating with 56 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.