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Rent-A-Center
- Furniture Stores
- Indianapolis, IN
About this business
Location details
5413 West Washington St, Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I filled out information on their website. It then told me to call the store. The store told me I was denied and could not tell me why or try to help me. I called their corporate office and they said the same thing. No one even attempted to help us. We were trying to rent something to help with an upcoming surgery. Multiple violations of health & safety and business practices.
Had a very weird interaction here with staff that completely put me off from here. Had reached out via online and got a text from someone in store but I hadn’t had a chance to respond or read. Get to the store, greated and given paperwork to fill out. Ok cool no problem. Then starts the weird- Man who was apparently was the one who texted me starts coming over (without introducing who he was) and starts trying to read my documents ( that have lots of sensitive info on it) and then just says ( in a tone like he’s mad I didn’t... read more
Excessive phone calls. Being spoken to as if I am some low life expecting something free. I have been a customer for many years. Life's circumstances has me renting things to buy. Rent a center Finance pricing is triple if not more. Once this item is paid for I will not return and I warn everyone I can of how customers are treated.
1 star due to the insurance on products is trash and don't get a cell phone and pay the extra for insurance due to they do not cover cracked screens if it accidentally falls or honestly anything so ya don't waste your money on that end but otherwise good people but poor insurance policy's. Also if it gets stolen there is nothing they can do I honored my contract and paid it off but good luck they said they would figure something out but nothing it's cool thou I know not to waste my money on phones through them
Customer service was subpar, too many reminder calls after being a customer who regularly pays timely. Will try a different location if I ever rented again. Overall fair.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 4.1 star rating with 64 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.