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22723 Ecorse Rd, Taylor, MI, 48180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Store Manager Brian lied to my face and told me I had to have extra damage and liability on my contract when I told him I never had it before he told me it was THE LAW and I could not opt out of it. Well after reading that it was optional on the website and speaking with customer service 800 # I find that it is TOTALLY optional and the man lied to my face to weasel a additional 20$ a month from me. Completely unacceptable and lacks the integrity I would expect from a Store Manager. The man even refused to remove it when corp... read more
Was extremely excited to actually have our own couch but Rent A Center has made this whole experience terrible! Admittedly there was some miscommunication in the beginning of renting but they ALWAYS, ALWAYS have gotten their money! We wouldn't be down to just 7 payments if we weren't making the payments... yet they STILL come to our door to harass us about payments. Recently my husband had a $40 credit or something, that he decided to use for our last payment to save $40... they were at the door the next day like a whole pay... read more
New customer sound courteous on the phone.
I'm renting a washer and dryer right now and the washer stopped working almost 2 months ago. I called and they set up an appointment to have some place come out to do maintenance 2 weeks later. They NEVER showed. I called RAC back and they told me it was my job to contact the company to come out which seemed odd. I tried multiple times to no avail and had to contact RAC AGAIN. They tried setting up another appointment which surprise they still never showed up or contacted me. Fast forward almost 2 months ( I've been paying f... read more
I recently went to this store to try to fix something for a handicap resident of mine. It could not be fixed. They went out of their way to help me. They gave me a replacement for free!!!! The entire staff was friendly. I haven't seen generosity like this is a while. So glad I met them. I paid it forward! Thank you!
Rent-A-Center has a 3.5 star rating with 82 reviews.
Rent-A-Center is open now. It will close at 6:00 p.m.