Rent-A-Center

Shaquille Thomas 

on Google

4 months ago

This is the worst store in the world. The delivery Guys are the only great thing about this store they are kind and understanding but as for Greg and Conor they are the absolute worst they are rude and very disrespectful. They rented to me and my wife a couch that was ripped and scratched they discussed this with us and it wasn’t that bad we were in desperate need of a couch so we accepted the deal because they gave us a discount. I let these guys know I work a job under the table and would pay in cash if I didn’t pay on the... read more

Desiree Tucker 

on Google

a year ago

The customer service person in store was nice (Ethan). Everything else about the experience was pretty bad. First, we wanted to rent weekly since we only needed temporary furniture and weren’t sure how long we’d need it. Unfortunately we were told we could only do a monthly agreement since it was a “short term rental”, and had to pay a month in advance. We paid and scheduled delivery for the next day. The day of delivery we the delivery was 3 hours late and had we not called to check the status they would have not notified u... read more

Derek Visocchi 

on Google

a year ago

This location has always been honest and up front. They have been WAY better to me than their main competition Aaron's ever was. They've worked with me on deals and hunted down specific items for me. The credit manager and store manager especially have been stellar. 

Alexis Dodridge 

on Google

3 years ago

If I could give zero stars, I would. TERRIBLE, rude customer service at the Leominster location. They allowed my friend to exchange an electric mountain bike without my authorization (I had the contract with them and was making the weekly payments, not her). The first bike’s brakes didn’t work properly and she almost got extremely injured while riding it. The second bike would only ride about 10 miles and then die on a full charge. It was also rusted and the headlight broke the first day she took it for a ride because the pr... read more

Nathaniel Herman 

on Google

4 years ago

I couldnt give a zero star review or would have.has anyone heard of the term domt judge a book by its cover. Well, I was fully approved thru rent a center for one of there products. I make over a grand a week and it was gonna cost 20 bucks a week. Everything was done ready to go. They found out i lived in a hotel and told me they cant sell to me. If i recall i was FULLY APPROVED THRU RENT A CENTER. No matter what there terms r if there employees feel like u shouldnt get it they will refuse to sell to u. Ridiculous company wa... read more