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Rent-A-Center

3.9

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Location details

6185 South Westnedge Ave, Portage, MI, 49002, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.992 reviews
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Theresa B (Phoenix B)'s profile image
Theresa B (Phoenix B) 
8 months ago

This place is ridiculous Roy the store manager is an absolute joke! I had been in the hospital (for quite sometime) called left messages sent text messages about my condition and what I was going through Roy was very insensitive to the issues I was personally dealing with. Roy is the most rudest person I’ve spoken with and the way he talks to a lady! I sent someone to make my payment for me and it was half of what was owed as it was all the person had and tried to explain they would be back in 3 days to make good on rest of ... read more

Pedro Arroyo's profile image
Pedro Arroyo 
3 months ago

Will recommend to friends and family. Thanks for your great service 

Terence Hill's profile image
Terence Hill 
a year ago

I'm extremely dissatisfied with my experience at Rent-A-Center. In October 2024, I received a used sectional covered in animal hair. Despite multiple calls and attempts to resolve the issue, it took three tries to get it properly cleaned. The first time, they sent someone with a vacuum cleaner, but it didn't solve the problem. I had an allergic reaction to the animal hair, and it took another call to get them to take further action. The second time, they used a special vacuum washer, but I was still experiencing itching from... read more

Tiana Reynolds's profile image
Tiana Reynolds 
2 years ago

I went and got a couch and loveseat from this location. I told the store associate whose name is Josh to please set up my payments to whatever amount allowed me to pay it off in 6 months. He said he did just that. I made every payment on time and called around the 6-month mark to make sure my account reflected that I was nearing the end of payments. When I did this, I was informed that I was not and indeed had quite a bit of payments left. I informed that store associate that that was not what I was told by Josh when I first... read more

Joe Walley's profile image
Joe Walley 
2 years ago

Well it started off rocky then the manager an I got it figured out just , but the. Like always back fires in my face because someone ( not myself ) my co-signer wanted to LIE about something... So the manager wanted to pull the rental away from me ... Like I did something wrong ... I find the reason extremely unfair an wrong .. after I don't paid for the promotion an planed on paying it extra each payment to get the Electric Bike paid off faster BECAUSE I wanted to buy a few different ones from here ... But they just lost s... read more

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 3.9 star rating with 92 reviews. 

When is Rent-A-Center open?

Rent-A-Center is open now. It will close at 6:00 p.m.