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Rent-A-Center
- Furniture Stores
- Oklahoma City, OK
About this business
Location details
5900 Nw 50Th St, Ste C, Oklahoma City, OK, 73122, United States
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Absolute Failure of Service: Late, Dishonest Driver Caught on Camera My scheduled pickup window was 3:00 PM to 5:00 PM on 09-30-2025. The driver arrived at 6:19 PM, nearly an hour and twenty minutes late. Since the timeframe was missed, my phone was upstairs on the charger while I was cleaning downstairs. The entire incident the driver pulling up at 6:19 PM, sitting outside, and driving off at 6:25 PM without knocking is on camera. As soon as I heard the truck and saw him pulling away, I immediately ran outside and chased ... read more
The washer and dryer pickup was scheduled for September 30th between 3–5 PM. No one showed during the scheduled window. Instead, the driver pulled up at 6:19 PM, sat outside until 6:25 PM, called my phone once (while it was charging upstairs), and drove off. I chased the truck down to the stop sign, waving and yelling, and even another car honked to flag them down, but they ignored me. Later the driver tried to claim the suite number was missing yet they originally delivered to this exact same address with no problem. That ... read more
RAC honestly doesn't even deserve this one star !! I lost my job in September, shortly after I signed an agreement with my new living room set . When I tried to explain the situation to them (I also explained that I was having issues with trying to cash my last check in order to make a payment), all they had to say was 'Well we need the payment fast or we will need to schedule a pick up!" The first payment I was able to complete, but I fell behind on two other payments. They clearly are showing that they do not care about wh... read more
NO COMMUNICATION, NO PAYMENT: Merchandise Will Be Left Outside of not picked up. Following the disgraceful attempted pickup on 09-30-2025 (where the driver was 1 hour and 20 minutes late, lied about my address, and refused to turn around despite being on camera and visually flagged down), I formally reported the incident. It is now a day later, and I have received zero communication from Rent-A-Center management, the store, or corporate to resolve this issue or reschedule the pickup. Let me be absolutely clear: The picku... read more
I’ve never been more disrespected by “professionals” if you can even call them that. Managers specifically here. Ask them a simple question they are more than capable of answering and they WILL NOT answer. They push you off onto an online form or the app, even if the information you need isn’t there. Like it’s so hard to answer a question while you sit in a store on a phone/computer/tablet all day? How lazy and careless that something so simple is refused to be done.. They assume one missed or late payment means you will nev... read more
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How is Rent-A-Center rated?
Rent-A-Center has a 3.6 star rating with 133 reviews.
When is Rent-A-Center open?
Rent-A-Center is temporarily closed.