Rent-A-Center

Stephanie Lopez 

on Google

a month ago

I had been with rent a center for years always paid on time always buying. When they fired Kassie which Byron told me over the phone the same day he acted like a child hung up on me countless times demanded I pay him when I was way ahead of what I paid. My husband put a comment and they know he is on the account but acting dumb is what they do best. I kept making a date for them to come pick up there merchandise and they wanted to come when they wanted. Because of how Byron and Ruben treated me I will never do business with ... read more

Johnny Olivier 

on Google

6 months ago

Byron has no customer service skills, won’t let the customer talk. Hangs up on you when he doesn’t get his way and knows he wrong, sending his workers out and chase you in the rent a center van, harass you at home banging on your door message after they are closed, even if you pay ahead they will say you still owe, they sell the items for more than what the company sells it for even used, which is illegal and price gouging. The fired the best part of rent a center and it was Kassie. They run credits now and won’t honor there... read more

justin osagie 

on Google

2 years ago

After going to the store, I received no service because the location was appointments only. After being a loyal customer in the past I feel like not returning due to having been told that I would have to shop online only. Also, I feel that if the location is appointment only they need to post that and not just have regular store hours on their storefront. 

Adrienne Grace Wallace 

on Google

2 years ago

The Manager of my store Kassy is a God send. She gets things done and she is very informative about renting to own. I have purchased before from RAC over 10 years ago, but this experience is my best experience ever! 

Lenora alonzo 

on Google

a year ago

Easy. Nice patient wit us not feeling rush manager call different stores just to find wat i like. Great customer service.