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Rent-A-Center

4.1

About this business

Location details

1001 North Euclid Ave, Bay City, MI, 48706, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.1113 reviews
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Shawn Patrick Davis's profile image
Shawn Patrick Davis 
recommend  Recommended
9 years ago

Great service, and even better people. Very helpful and respectful staff. Very professional and hard working employees. My family and I have been loyal customers,and will always be loyal. When they say worry free, they really live up to that guarantee. Highly recommended to everyone and their families. 

Tess Lingenfelter's profile image
Tess Lingenfelter 
3 years ago

what a joke, I HAD ONE PAYMENT LEFT PAID OF FIVE THINGS THREW YOU GUYS!!! AND YOU TREAT ME LIKE THIS? ONE SINGLE PAYMENT AND THREATENED TO TAKE MY THINGS FROM ME? A JOKE!!!! 

Business response:

What’s going on, Tesa? Our team would like to learn more about your experience to better understand how we can help. Could you please provide us with more insight via private message? Thank you. ^James 

Adrianna Leigh's profile image
Adrianna Leigh 
7 years ago

Horrifying and atrocious. Those are the best words I can use to describe this establishment. No one there knows how to do their job, and their is no such thing as customer service to them. Please save yourself the hastle of of dealing with idiots, and go somewhere else. Goodwill furniture is of better quality of what they are trying to sell, and there is one right up the road. 

Lan Bird's profile image
Lan Bird 
8 years ago

To start i have never been disrespected the way that the manager of this store Mark and the district manager Mike have gone to. As a paying customer i purchased a bed i payed cash for this bed except 50.00 because the RAC employee told me to leave a small amount on because it will give a better warranty on the bed...that was a mistake on my part when it was delivered it was dropped off the truck and smashed the under dresser drawers and foot board. This was Aug 8th i was told by the manager that he would get the broken ite... read more

Mike Bird's profile image
Mike Bird 
8 years ago

I've never been in a place of business were I've been so disrespected as a customer by the staff and manager. So I left with my money in hand sale goes else where. 

Amelia Stovall's profile image
Amelia Stovall 
8 years ago
Loren Dengler's profile image
Loren Dengler 
8 years ago

Sad excuse of a staff!! Very rude!! This store has no customer service and will never set foot in there again!! 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 4.1 star rating with 113 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.