Rent-A-Center

Meagan Waldfogel 

on Google

6 months ago

I have gone through this location for about 5 years, they always take care of me and listen to my needs and are always friendly, and know how to listen to the customers. I am happy to be back in Michigan to go through them again. Even if you cant make it on time call them they hook you up. Excited to be back in business with them. Thank you Shannon and the guys that make the delivery and assembly happen. Keep up the great work. Happy to be a rent a center family 

Billy Cole 

on Google

a year ago

They always remember your name always treat you with respect and kindness always willing to help you an work with you has long as your straight up with them they’ll always do what they can for you highly recommend the Big Rapids location 

Tasha Johnson 

on Google

2 years ago

Absolutely AMAZING customer service. From the moment we walked in we were treated like we were old friends. They worked with us to the point the manager offered to throw our purchase in her truck and personally deliver it, if we couldn't get it in our car today. (Than they helped us load it into our car once we realized it would fit). Gave us some amazing deals and were by far some of the best customer service I have ever experienced. 5 star and will be returning for more products. 

Kristian Burns 

on Google

3 years ago

Great management at this store! Basically every employee seemed happy to be there. We needed a washer, badly, and we got one delivered the same day. The manager was down to earth and understands normal everyday problems. I did not feel as if she were there for a commission. I felt like she were there to help me 

Juanita Hoecherl 

on Google

2 years ago

I called and they delivered and explained everything. Very nice and respectful. Dewey was awesome. Thank you Jason for hunting down what we wanted.