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Rent-A-Center

4.0

About this business

Location details

8728 Research Blvd, Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.058 reviews
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Jennifer Isaacs's profile image
Jennifer Isaacs 
a month ago

Amazing customer service Dinora is very helpful and amazing 

Chad Quattlebaum's profile image
Chad Quattlebaum 
a year ago

I have certain people I like to deal with, but majority of these folks here, have terrible customer service skills. Have, undisciplined actions, meaning, they will talk to you like your an enemy, and not worry about it because nothing will be done to them. I have bought two items from this store. The first item, was a headache. The second item was fair I guess. The only reason I’m giving 3 stars is because the only two individuals I deal with, are the only two that have some kind of common sense, or else it’d be 1 star. It’s... read more

Katy Salazar's profile image
Katy Salazar 
3 years ago

George was incredibly helpful. We had no plans to go into the store but happened to walk by it and ended up buying a couch. With George's help the whole process was super easy and they delivered it within 48 hours. The delivery driver's couldn't have been nicer also. George is really good at what he does, I never felt pressured and he went above and beyond at every step. 

Jessica Cook's profile image
Jessica Cook 
2 years ago

Very disrespectful and rude. Definitely need to hire people with better customer service I’ve worked in customer for years and never seen such bad customer service. They need to let the manager go as many bad reviews as he’s gotten. They barged into my house while I was at the hospital with my son. They keep charging me more than what they’re supposed to. I couldn’t answer my phone because I was in the hospital with my son due to seizures. I got called the B word by the manager while the other associate just walked away like... read more

Arthur Ellis's profile image
Arthur Ellis 
a year ago

They have the best staff Terri and Maria are the best they are friendly and will do everything in their power to make a customer happy and ease the pain of a payment we need more people like the manager Terri and Maria they are the best over there at the research store in Austin tx 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 4 star rating with 58 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.