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Rent-A-Center
- Furniture Stores
- Gallup, NM
About this business
Location details
814 N Us 491, Gallup, NM, 87301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Rent A Center used to have excellent customer service and I always enjoyed doing business with them. Paid off my car tires and couches and it was great! But lately the customer service has been VERY HORRIBLE! Being threatened over the phone to come pick up merchandise when only a day to few days late. I understand making payments on time is crucial but they should be more understanding of financial hardships. The payment still gets paid even when late and with late fees! This will be my last rental with this company and I ... read more
I Always enjoy the customer service here. Jaren was awesome! ((Hope I spelt that right)) He greeted me as soon as I walked in & was very helpful! Walked out happy & now awaiting a new sectional couch to be delivered very soon! Thanks again!
Began a lease at the Gallup store, and was notified via text that the item was instore to pick up. I made arragements to pick up the item, only to be told that it wasnt there. I was told by staff that the messages were automated but when I showed them messages they still tried to say where automated. When I asked to start a new lease with the item instore i was told they couldnt because it was for someone else. I was then told that I could speak to the manager who for some reason is never in the store. Imagine being disable... read more
Horrible service. Will not be doing business with them again.
Good morning. This RENT A CENTER in Gallup New Mexico has the worst customer service ever. I wanted an Item that wasn't in stock. The manager of rent a center didn't offer me details on ordering that specific item. I had to call a district manager in Flagstaff Az just to have Gallup NM rent a center order me that item. Two weeks later I checked up on my order and to see if it arrived at the location in Gallup NM rent a center. I talked to the Gallup rent a center manager and he had NO clue what was ordered for me. I had to e... read more
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 3.6 star rating with 29 reviews.
When is Rent-A-Center open?
Rent-A-Center is open now. It will close at 6:00 p.m.