Rent-A-Center

Kat Luna 

on Google

a week ago

So at the ending of 2025 i informed the front street location that the oven had cracked. And that the clock on it is no longer working. It has been a month and a half i had to call to get an updated and acted very rude towards me telling me that they didnt crack it.. I understand that you didnt crack it but it did crack and thats why i pay warranty on the item.. but that they didnt know till when they would get another set and didnt offer me any other type of swap or anything. I havnt even had the over a year for the clock o... read more

Colin Barkley 

on Google

9 months ago

It was good overall but frustrating at times when it comes to payment's. I had informed the person who was handling my account in the past to remove my old bank account from auto pay(she said she did, but didn't remove it) and it had a nsf happen because the bank account was not active and they tried to make me pay for her mistakes. I refused and I guess once the new management team took over they seen that I had paid over and called it even. They said that I was paid off and things were good until a few months later I get ... read more

Bethany Alford 

on Google

a year ago

Employees/management are rude and disrespectful to customers. They feel entirely comfortable cussing out and using further foul language any time a payment does not go through. Rather than figuring out the issue to resolve it (i.e., my money was in the wrong account and just needed to be transferred over, a simple 5 minute fix) They jump right into obscenities. So if you enjoy being treated like garbage by an establishment who does not respect or value it’s customers, this is the place for you. Otherwise, just go to Aaron’s. 

macklin bradshaw 

on Google

a year ago

I've been renting to own through this company for years and I've never had an issue until the last few weeks, I run late on my payments when they are over the weekend due to being a weekend worker and it usually isn't that big of a deal. The last few weeks on Saturday THE DUE DATE OF MY PAYMENT, I've received an absurd amount of calls while I'm working. Nick is an amazing manager, but I feel like some of his employees are a little too conservative. 

T Payne 

on Google

3 years ago

I have ordered from rent a center before and had an acceptable experience. I had no complaints about the transaction. The order I most recently placed I am not happy with at all and displayed poor customer service. I spoke with Michael on 5/23/22 to make arrangements for the dyer I ordered online to be delivered. Delivery was set up for 5/24/22 between 1pm-3pm. At 3:24pm on 5/24/22 there was no delivery and no phone call from anyone updating me on the delivery. I called and spoke with Dion (I believe that was his name) and l... read more