Rent-A-Center

ruben gutierrez 

on Google

3 months ago

Do not get anything from this rentacenter location !! I reported my playstation 5 as faulty with a damaged hdmi cord they said they would be able to repair it but the repair man hasnt been by the store so they would let me know when to drop it off. They never contacted me for the repair never offered a replacement and now that ive paid it off they refuse to do anything about it when i reported it twice and was never contacted i now have a 1200 dollar ps5 that does not work thanks to them do not go to this location !!! 

Dawn Dawn 

on Google

5 months ago

I would strongly caution anyone thinking about doing business with this Rent-A-Center. I signed a rental agreement that clearly spelled out my payment obligations—yet the staff took it upon themselves to create their own “policy” that isn’t in the contract. Instead of handling payments like professionals, they showed up at my home, knocking and beating on my door, trying to intimidate me into thinking I had agreed to that. For the record: my contract says nothing about surprise house visits on the day a payment is due. I wa... read more

Mycnel Jean Louis 

on Google

6 months ago

I know I am behind, I have had a few tough situations come up during this current rental. I tried explaining my history of having the successfully paid off rentals prior to this one and was told by the manager Gina that there have been better paying customers in the past. Then being told my history means nothing. Again I'm taking responsibility for being late but to be demonized, disrespected, and talked down to isn't necessary. I did let her know I am again writing a review about this and then being told that about her job ... read more

S Maxwell 

on Google

6 months ago

Absolutely the worst company ever!!!! My CONSUMER RIGHTS have been VIOLATED by 1. They will try to contact you off their personal cell phones, 2. They reached out to someone that I never listed as a reference to contact as well disclosed my personal information to that person! AND 3, after account was in positive standings they still showed up to my house demanding I was late. (Proof pictures of driver at my property while account was current, and screenshots of phone numbers that have tried to contact me that are not listed... read more

Ashley Rodriguez 

on Google

8 months ago

I have had the worst experience with this location. The manager and her employees here are extremely unprofessional and they do things against company policy. Do not spend your money here. I’m still waiting on my refund. The manager cancelled my order because she didn’t like my attitude. they gave me all wrong information and they were requesting more money before the furniture even arrived. So yes I had questions, I’m so happy the call was recorded. You guys are representing someone else’s company. If that’s how you do busi... read more